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City of Austin - JOB DESCRIPTION

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Registered Nurse Health Quality/Risk Management Coordinator


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 17736 Salary Grade: JO7
Approved: November 12, 2004 Last Revised: October 14, 2008


Purpose:
  Under general supervision, creates, administers and coordinates the department's quality/risk management program(s) and plan development, data collection, data evaluation, and reporting of findings relative to specified quality improvement and risk management activities within a health care related service and makes recommendations to administration about opportunities for quality management.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. In cooperation with the Executive Compliance and Quality Committee coordinates all quality/risk management activities for the department.
  2. Under general supervision, coordinates the review, revision, and development of the QM Program and Plan including the methods and procedures for implementing the plan.
  3. Monitors and maintains outcome information for department areas including all aspects of QM: complaints, compliments, monitors of processes and procedures, and performance indicators, identifying patterns and trends and opportunities for improvements and recommending changes.
  4. Maintains documents and records according to state and federal health care standards.
  5. Participates in the planning of professional education programs, orientation, and training.
  6. Monitors credentialing of staff through verification, maintenance, and audit of credentialing, privileges, certifications, and training
  7. Coordinates provider enrollment in third party payor systems.
  8. Facilitates and implements workplace safety/risk management programs annually.
  9. Collaborates with external business associates regarding quality and risk management activities.
  10. Participates in management staff meetings.
  11. Develop policies and procedures necessary to carry out assigned quality, risk management, enrollment and credentialing processes.
  12. Performs other related projects and duties as assigned.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge/expertise in utilization and quality review and risk management;
  • Knowledge of data collection, analysis, and synthesis techniques.
  • Knowledge of accreditation and certification requirements and standards.
  • Knowledge of quality management practices and procedures within an inpatient and outpatient patient care environment.
  • Knowledge of medical provider credentialing, provider enrollment, and accreditation principles, processes, procedures, and documentation.
  • Skill in the use of personal computers utilizing word processing, spreadsheets, and databases .
  • Skill in records maintenance and analysis
  • Skill in establishing effective and constructive working relationships with departmental personnel and the general public.
  • Strong organizational and creativity skills in program development.
Minimum Qualifications:
 
  • Graduation from an accredited school of nursing, four (4) years of nursing experience in two (2) or more of the following areas: Primary Care; Managed /Coordinated Health Care setting; Discharge Planning; UM/QM; Health; Risk Management.
Licenses and Certifications Required:
 
  • Current License to practice professional nursing in the State of Texas.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.