| Purpose: |
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Under general direction, supervise and coordinate the daily activities of personnel in support of the Austin Police Department's Victim Services Counseling Program.
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| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Promotes the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems and implement intervention.
- Determines goals, objectives and resource requirements for Victim Services programs.
- Participates in the preparation and monitoring of the division budget.
- Researches and prepares narrative material for grant proposals, annual reports and other documentation as required and requested.
- Provides incident command leadership and preparedness for critical incident scenes and disasters.
- Assigns projects, sets schedules and monitors task completion for timeliness, accuracy and effectiveness.
- Evaluates program effectiveness to develop improved methods.
- Evaluates program effectiveness to develop improved methods.
- Provides the required hours of individual and group clinical supervision to employees pursuing Licensed Clinical Social Worker and Licensed Professional Counselor licensures.
- Conducts media interviews in collaboration with the Public Information Office.
- Prepares for and testifies in court as a fact or expert witness.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of supervisory and managerial techniques and principles.
- Knowledge of counseling, theoretical frameworks, and techniques.
- Knowledge of mental health issues, trauma, and victimology.
- Knowledge of Critical Incident Command.
- Knowledge of police operations and investigative procedures.
- Knowledge of Victim Assistance best practices.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Skill in trauma and crisis counseling.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to establish and maintain good working relationships with other City employees, external agencies, and the public.
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| Minimum Qualifications: |
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- Masters Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years experience in mental health crisis and trauma counseling, one (1) years of which were in a lead/supervisory capacity.
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| Licenses and Certifications Required: |
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- Licensed Clinical Social Worker (LCSW) or
- Licensed Professional Counselor (LPC) or
- Licensed Marriage and Family Therapist (LMFT)
- Valid Class C Drivers License
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