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City of Austin - JOB DESCRIPTION

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Meter Services Supervisor
FLSA: Standard/Non-Exempt EEO Category: (30) Technicians
Class Code: 15670 Salary Grade: ZI7
Approved: Last Revised: September 11, 2017

Purpose:
  Under close supervision, perform apprentice level tasks to assist in installation and maintenance of electrical service.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Checks equipment for proper operation, safety, and/or needed maintenance.
  2. Routes information & materials to appropriate personnel.
  3. Records data on appropriate form/log, etc.
  4. Reviews work for accuracy & completeness.
  5. Prioritizes projects and work activities.
  6. Writes informational reports.
  7. Investigates consumer/citizen complaint to determine validity.
  8. Resolves work-related problems for subordinates.
  9. Answers citizen questions & provide assistance.
  10. Develops & revise operating procedures.
  11. Enforces safety rules.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge comprehensive of meter service.
  • Knowledge of streets and highways in Austin/Travis county area.
  • Skill in establishing and maintaining good working relationships with other City employees and the public.
  • Skill in effective oral and/or written communication.
  • Skill in performing basic mathematical calculations.
  • Skill in accurately reading instruments and/or meters.
  • Skill in the level of dexterity required in the inspection of meters.
  • Skill in coordinating the work of others.
  • Skill in inspecting meters for possible tampering and crossed meters.
  • Skill in on-the-job training methods.
  • Skill in input/output of data on the CRT system.
  • Skill in prioritizing tasks and/or work assignments.
  • Skill in investigating techniques.
Minimum Qualifications:
 
  • Graduation from an accredited high school or equivalent, plus five years experience in a field related to meter services.
Licenses and Certifications Required:
 
  • Valid Texas Class C Drivers License

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.