Purpose: |
|
Provides animal care and customer service; kennel space management; mediates animal related complaints; schedules, monitors performance, and trains/delegates Animal Services staff in performance of job duties. |
Duties, Functions and Responsibilities: |
|
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Receives, handles, and kennels animals of all species including those of unknown temperament, aggressive, sick, and injured.
- Performs basic maintenance to ensure the safety of all employees, the public, and animals.
- Performs a weekly inventory of supplies and orders. Maintains relevant written and electronic records; enters and retrieves information regarding animals’ behavior, health, and kennel needs.
- Assists the public with adoptions and finding lost animals by answering questions, providing education, and assisting potential adopters with animal handling and counsel, as needed.
- Monitors animals’ physical conditions and performs health care as directed by the veterinarian.
- Performs receiving, reclaiming, animal care, and adoption duties.
- Manages cage and kennel space by performing daily inventory/health inspections of animals.
- Attends training, maintains certifications, and trains other personnel on cleaning/disinfection, animal handling, and other animal care duties.
- Assists other personnel, law enforcement agencies, and other organizations as necessary.
- Provides animal husbandry; cleans, disinfects, and maintains animal areas to ensure disease management protocol and safety; conducts daily inspections of shelter animals and areas to ensure proper safety, health, and care.
- Reviews policies and procedures to ensure they are up to date.
- Facilitates aspects of daily animal care operations, including management of space, creates a staff roster, holds morning team meetings, adjusts daily plans for the unit, etc., as needed/assigned.
|
Responsibilities - Supervisor and/or Leadership Exercised: |
|
- May provide leadership, work assignments, evaluation, training, and guidance to others
|
Knowledge, Skills, and Abilities: |
|
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Skill in handling conflict and uncertain situations.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Ability to establish and maintain effective communication and working relationships with city employees and the public.
- Ability to adhere to disease management and safety protocols.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
|
Minimum Qualifications: |
|
- Graduation from an accredited high school or equivalent, plus two (2) years of work experience one (1) year experience in a field related to the job.
|
Licenses and Certifications Required: |
|
- Valid Texas Class C Driver's License.
|