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City of Austin - JOB DESCRIPTION

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Community Worker
FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 11765 Salary Grade: JG7
Approved: April 01, 1994 Last Revised: September 11, 2017

Purpose:
  Under general supervision, coordinate and perform a variety of community outreach activities.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Coordinate activities of neighborhood centers i.e. public programs, assistance programs, crisis intervention, etc.
  2. Distribute USDA commodities.
  3. Write informational reports.
  4. Coordinate fundraising efforts.
  5. Record data on appropriate form/log, etc.
  6. Schedule use of meeting rooms, equipment, etc.
  7. Refer citizens to appropriate agency or program.
  8. Interview applicants and/or families to assess their need for assistance and/or resources.
  9. Speak as city representative before public groups.
  10. Conduct meetings.
  11. Develop and conduct public information and education programs.
  12. Review work for accuracy and completeness.
  13. Assign job duties and monitor task completion.
  14. Interview job applicants.
Responsibilities - Supervisor and/or Leadership Exercised:
 

None
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of record keeping procedures.
  • Knowledge of proper safety practices, procedures and regulations applicable to work being performed.
  • Skill in establishing and maintaining good working relationships with other City employees and the public.
  • Skill in determining needs of neighborhood residents through surveys and individual contact.
  • Ability to schedule jobs to accomplish maximum effective work during a shift.
  • Ability to perform basic mathematical calculations.
  • Ability to complete applications and appeals for assistance programs.
Minimum Qualifications:
 
  • Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to outreach work involving a variety of social service programs.
Licenses and Certifications Required:
 
  • Any required licenses or certifications.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.