| Purpose: |
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Under general direction or working independently, supervise work in administrative, technical, and supervisory work in overseeing all functions needed to ensure safe and reliable operation of the electric system. Includes planning, coordinating, and supervising the daily activities of the System Control and Dispatch Center. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Analyzes controller actions to determine correctness of operation.
- Resolves customer complaints and problems. Ensure accurate and effective outage reporting to both internal and external customers.
- Interprets, explains, and enforces city practice, policy, and procedure. Assists in development and implementation of system operating procedures.
- Reviews and prepares daily, weekly, and monthly activity reports.
- Coordinates division/section activities with other division/sections/utilities. Resolves division/section conflicts with other division/sections.
- Responsible for monitoring, analyzing and troubleshooting system disturbances, determine methods to restore the electric power grid to pre-disturbance condition.
- Responsible to maintain working knowledge of the Emergency Action Plans including the Blackstart Plan, Load Shedding Procedures and Incident Command activation.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of supervisory and management techniques.
- Knowledge of electric utility system restoration procedures.
- Knowledge of procedures and methods used in energy control center operations.
- Knowledge of City overhead and underground power transmission and distribution systems, inter-ties and
- critical areas.
- Knowledge of switching equipment procedures and regulations governing its operation.
- Skill in directing others in procedures designed to correct outages or safely reroute power.
- Skill in effective planning and scheduling of complex construction, maintenance and repair activities.
- Skill in solving problems during emergencies, related to, the transmission and distribution electric systems.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to quickly recognize and analyze irregular events.
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| Minimum Qualifications: |
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- Graduation from an accredited high school or equivalent, plus four (4) years experience in a field related to electric system operations, of which two (2) years were in a lead or supervisory capacity.
- Associates Degree focused on GIS, Power, and Computer Technology or other related field may substitute for one (1) year of experience.
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| Licenses and Certifications Required: |
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- NERC Operators Certification
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| Physical Requirements: |
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Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty pounds. |
