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City of Austin - JOB DESCRIPTION

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Vital Records Senior
FLSA: Standard/Non-Exempt EEO Category: (60) Admin/Supp
Class Code: 17702 Salary Grade: JQ4
Approved: December 22, 2006 Last Revised: September 11, 2017

Purpose:
  To assist the public in acquiring birth certificates, death certificates, and other vital records.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Assist the public with the acquisition of vital records; sell, type and register birth and death certificates; fill out affidavits.
  2. Provide quality control and data integrity.
  3. Review death certificates for completeness, cause of death and necessary signatures.
  4. Register all county deaths; sign burial permits; make certified copies of death certificates to be distributed to funeral homes, customers, coroner's office and vital records department.
  5. Resolves customer complaints.
  6. Reconcile end of day cash receipts.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of city, state and Federal statutes, rules, ordinances, codes and regulations relating to recordable documents.
  • Knowledge of medical terminology.
  • Knowledge of the principles of file systems, case files and records management.
  • Knowledge of court processes, legal terminology, and records available through City resources.
  • Knowledge of City and Department policies and procedures.
  • Knowledge of the principles and practices of inventory control.
  • Skill in interpreting policies and procedures with firmness, tact and impartiality.
  • Skill in assessing and prioritizing multiple tasks, projects and demands.
  • Skill in working within deadlines to complete projects and assignments.
  • Skill in establishing and maintaining effective working relations with co-workers and other City employees.
  • Skill in operating a personal computer utilizing a variety of standard software.
Minimum Qualifications:
 
  • Graduation from an accredited high school or equivalent, plus five (5) years of experience in a field related to general clerical/secretarial experience.
  • Any combination of related education and experience may be substituted.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.