| Purpose: |
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Under general supervision, perform tasks in electric system control and switching by monitoring the electric utility grid, dispatch field crews, perform switching and resolve customer outages. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Dispatch service and trouble calls to field service personnel by monitoring the electric utility grid, troubleshoot and provide solutions to problems in electric transmission and distribution system.
- Analyze data to discover patterns and or discrepancies and determine appropriate action
- Responsible for monitoring instrumentation control panels, operate substation switching equipment by remote control, operate computerized electric control system, monitor weather conditions for system operation needs, operate radio and pager systems for communication with work crew to resolve outages.
- Respond to customer complaints of a moderate nature by troubleshooting outages and determining if dispatch of crew is required. Answer citizen questions about electrical service
- Record data on appropriate form and/or log for tracking of crew and work assignments and electric utility grid systems monitoring. Provide calculations for reports.
- Discuss simple division/section operations with others.
- Read maps and schematics to determine minor system problems. Resolve routine problems in generation dispatch.
- Coordinate routine division/section activities with other divisions/sections/utilities.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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None.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of equipment and methods used in construction and maintenance of high voltage electric utility transmission and distribution systems.
- Knowledge of proper safety practices, procedures and regulations applicable to work being performed.
- Knowledge of modern electronic equipment for controls on boilers, turbines and generating systems.
- Knowledge of meters relays transformers and other equipment used in receiving and delivering electrical power.
- Knowledge of switching equipment procedures and regulations governing its operation.
- Knowledge of electric utility system restoration procedures.
- Knowledge of procedures and methods used in energy control center operations.
- Knowledge of City overhead and underground power transmission and distribution systems, inter-ties and critical areas.
- Skill in performing basic mathematical calculations.
- Skill in the use of equipment required to control generation levels.
- Skill in reading instruments, charts and schematic drawings.
- Skill in preparing clear and concise written reports.
- Skill in effective oral and/or written communication.
- Skill in establishing and maintaining good working relationships with other City employees and the public.
- Skill in directing others in procedures designed to correct outages or safely reroute power.
- Skill in operating various control systems to affect necessary switching and routing of electricity.
- Skill in maintaining and analyzing records.
- Skill in solving generation transmission and distribution problems.
- Ability to multi-task and prioritize work
- Ability of conflict resolution
- Ability to work 12 hour shifts
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| Minimum Qualifications: |
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- Graduation from an accredited high school or equivalent, plus two (2) years experience in a field related to performing electric generation, distribution, substation, construction tasks.
- Associates Degree focused on GIS, Power, and Computer Technology or other related field may substitute for one (1) year of experience.
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| Licenses and Certifications Required: |
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- Must obtain NERC Operator’s certification within two years.
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