Purpose: |
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Under general direction, manage and supervise the daily activities, operations, and personnel in support of the Wellness Center. |
Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Manages the daily operations for the Wellness Center, including patient flow, staffing, scheduling, purchasing, space utilization and working with facilities personnel.
- Provides administrative direction, coordination, and participation in the formulation, interpretation and administration of current and long-range policies, procedures and programs.
- Provides operational support to Wellness Center staff.
- Monitors, verify and reconcile expenditure of budgeted funds; and ensure compliance with city and department practice, policy, and procedure.
- Manages for results with a focus on outcome measures, performance indicators and fiscal accountability/budgeting.
- Acts as a liaison with administration, physicians and outside organizations to coordinate Wellness Center business, accomplish directives and to facilitate the resolution of problems.
- Directs the compilation of and/or prepare operational reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions. Analyzes, evaluates, and reports statistical data to optimize the use of resources and staff.
- Collaborates with supervisors and managers of AFD to provide Wellness Center services and to develop Wellness Center goals, objectives, program formation, and evaluation.
- Develops operating practice, policy, and procedure for the Wellness Center; conducts meetings with subordinates to ensure compliance with established practices; implement new policies and keep employees abreast of current changes and standards.
- Represents the Wellness Center in meetings, conferences, and maintenance activities within the department. May serve as a representative for the Wellness Center at management and other meetings.
- Monitors the inventory process, and ordering of supplies and medications for the Wellness Center.
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Responsibilities - Supervisor and/or Leadership Exercised: |
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- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
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Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of the theories, principles, techniques, and practices of clinical and outpatient medical and behavioral health and wellness.
- Knowledge of program management.
- Knowledge of supervisory and managerial techniques and principles.
- Knowledge of fiscal planning and budget preparation.
- Knowledge of occupational health industry financial statistical indicators.
- Knowledge of Federal, State, Local laws, and ordinances.
- Knowledge of city practice, policy, and procedure.
- Knowledge of medical terminology.
- Knowledge of instruments and equipment used in providing routine and specialized patient care.
- Skill in strategic planning and budgeting.
- Skill in handling conflict and uncertain situations.
- Skill in collecting, analyzing, and interpreting data.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to quickly recognize and analyze irregular events.
- Ability to train others.
- Ability to exercise good judgement, tact and diplomacy in all dealings and maintain confidentiality as required.
- Ability to establish and maintain excellent communication and working relationships with personnel, city, county, state, community based, and government organizations.
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Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus five (5) years administrative or clinic management experience, two (2) of which were in a lead or supervisory capacity.
- Masters degree may substitute for experience up to a maximum of two (2) years.
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Licenses and Certifications Required: |
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None
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