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City of Austin - JOB DESCRIPTION

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Administrator, Virtual Library

FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 10307 Salary Grade: NC7
Approved: January 05, 2009 Last Revised: August 09, 2018

Purpose:
 

The general purpose of the position is to forecast, plan, organize, and control the presentation and accessibility of online Library services, programs, information, and content via the Austin Public Library website. The position will be responsible for coordinating with Library divisions and City of Austin departments to oversee the delivery of our end product: the Austin Public Library website. The position will manage multiple projects integrating project deliverables to bring clarity, ease of use, and focused accessible results to our online delivery/presentation of Library services, programs, information, and content.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Develops and maintains strategic and operational plans for Austin Public Library online information, content, websites, library services, and programs.
  2. Develops, prioritizes, maintains, and directs web-related project plans and schedules.
  3. Develops, writes, and manages project plans including scope and impacts.
  4. Defines, analyzes, documents, and monitors requirements for data/content, workflow, and logical processes.
  5. Conducts research into emerging best practices in the use of technology for content delivery and accessibility primarily related to Libraries, websites, and the Library Catalog.
  6. Assists in design and implementation of business functions and customer interfaces through automation.
  7. Ensures that content is consistently useful, up-to-date, accurate, and of interest to the online Library customer.
  8. Translates Library customer needs into designs for customer interfaces that can be automated and programmatically implemented over the web.
  9. Integrates historical Library measures with website traffic and usage data and monitors, analyzes, and reports website traffic and usage data.
  10. Ensures Library special collections are integrated smoothly into online delivery models.
  11. Provides management with planning and control information by assembling and analyzing data; identifying trends; providing forecasts; explaining processes and techniques.
  12. Coordinates project activities with divisional and cross-departmental activities.
Responsibilities - Supervisor and/or Leadership Exercised:
 

May provide leadership, guidance and technical advice.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Skill in collaborating with others to accomplish goals across organizational divisions.
  • Skill in managing multiple projects integrating their controls and outputs.
  • Ability to be highly motivated and self-directed.
  • Skill in project management.
  • Skill in managing the process of innovative change.
  • Skill in understanding database design and database usage for content delivery.
  • Skill in writing and editing text for the online environment.
  • Skill in focusing on detail, style, format, consistency, and quality.
  • Skill in promoting a Library website as an information and educational tool for the public.
  • Skill in translating library customer needs into an online environment.
  • Skill in creating a user-centered approach to Web-based services.
  • Knowledge of public library collections and services.
  • Knowledge of and commitment to the principles and values of public library service.
  • Knowledge of reference work and Reader's Advisory in a library.
  • Knowledge of digital resources within a library and information environment.
  • Knowledge of Web site organization and content presentation.
  • Knowledge of the issues and technological challenges facing libraries.
  • Knowledge of a wide range of library and information resources in all formats.
  • Knowledge of the use of appropriate computer programs and tools used for the development and maintenance of effective websites.
  • Knowledge of web design focused on accessibility, usability, clear navigation, and best practices.
  • Skill in developing and executing business plans and preparing budgets.
  • Skill in developing and implementing business processes.
  • Skill in developing and promoting management best practices.
  • Ability to motivate employees and build morale.
  • Skill in collaborating with others to accomplish goals across organizational divisions.
  • Skill in writing, reviewing, and interpreting technical documents and making public presentations.
  • Skill in using computers and related software, including Microsoft Office products.
  • Ability to exercise good judgment, tact, and diplomacy in all dealings, and maintain confidentiality as required.
  • Ability to work with people of diverse backgrounds.
Minimum Qualifications:
 

Graduation from an American Libraries Association accredited college or university with a Master's degree in Library Science, plus three (3) years of related experience.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.