city seal

City of Austin - JOB DESCRIPTION

city seal

Administrator, Customer Energy Solutions Compliance

FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 10325 Salary Grade: ZV6
Approved: Last Revised: August 09, 2018

Purpose:
 
Under general supervision, responsible for coordination and oversight of Austin Energy’s compliance activities related to energy efficiency and related programs within Customer Energy Solutions (CES). Leads the development, review, implementation, and maintenance of processes that support quality and compliance to local, state, and federal regulations.
 
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Manage the development of the compliance-related policies, procedures, and processes for all energy efficiency programs.
  2. Manage the implementation of federal, state, and local compliance policies and requirements for energy efficiency programs and contractors.
  3. Evaluate and verify that all City, CES, and federal regulatory policies and procedures have been documented, implemented, and communicated to CES staff and contractors.
  4. Prepare and provide appropriate compliance reports to appropriate regulatory agencies.
  5. Identify potential areas of compliance vulnerability and risk; develop and implement corrective action plans for resolution of problematic issues, and provide general guidance.
  6. Collaborate with internal and external entities to direct compliance issues to appropriate existing channels for investigation and resolution.
  7. Serve as subject matter expert to instruct, advise, and direct departmental staff in the implementation or improvement of compliance processes and procedures.
  8. Document, verify and monitor data and create reports for development and maintenance of CES compliance.
  9. Develop a document and process control program including processes and tools to support compliance activities.
  10. Provide responses to auditors in their request for related data.
  11. Coordinate processes and actions to address audit findings.
Responsibilities - Supervisor and/or Leadership Exercised:
 
May provide leadership, work assignments, evaluation, training and guidance to others. 
 
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of distributed energy services activities involving industry and regulatory developments.
  • Knowledge of Federal, State and Local laws, and ordinances governing rebate and weatherization programs and other energy efficiency programs.
  • Knowledge of city practices, procedures, and policies.
  • Knowledge of records management.
  • Skill in oral and written communications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Skill in handling hostile, conflict and uncertain situations.
  • Ability to train others.
  • Ability to maintain current technologies and document control systems.
  • Ability to apply critical thinking skills.
  • Ability to develop and maintain programs.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain effective communication and working relationships with city employees and the public.
Minimum Qualifications:
 

Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business, Public Administration, or in a related field, plus four (4) years of experience in the energy or electric utility industries, specifically related to quality assurance, compliance, or regulation.

Experience may be substituted for education up to a maximum of four (4) years.

 
Licenses and Certifications Required:
 

None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.