city seal

City of Austin - JOB DESCRIPTION

city seal

IT Network Administrator Senior


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 14950 Salary Grade: LK0
Approved: April 14, 2014 Last Revised: June 06, 2019


Purpose:
 
Design, integrate, secure, and support highly complex, highly reliable networks, under minimal supervision, using expert skills and current knowledge of network and wireless technologies
 
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Design, evaluate, integrate, secure, test, maintain and upgrade all aspects of network, telephony and/or wireless hardware and software technologies as well as assist in defining, developing and implementing disaster recovery plans and network test plans
2. Analyze, integrate, recommend, communicate, and support design solutions to resolve more complex network, telephony, and wireless issues
3. Assist with planning, forecasting, budgeting, procuring and implementing new network hardware and software including the retirement of existing systems and components
4. Coordinate and communicate the installation, configuration, and maintenance of network, telephony, and wireless components with customer departments and project teams
5. Provide solution based cost analysis
6. Ensure equipment is installed and maintained in accordance with manufacturer specifications
7. Monitor services provided by vendors to ensure service levels are met
8. Monitor and assist in management of equipment inventory
9. Implement network security procedures and ensure compliance of all security policies, procedures and standards
 
Responsibilities - Supervisor and/or Leadership Exercised:
 
May provide leadership, work assignments, evaluation, training, and guidance to others
 
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge in one or more areas of networking
• Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications
• Knowledge of industry and department best practices, requirements, and policies and procedures
• Knowledge of networking and internet protocols and connectivity issues
• Knowledge of system capacity planning
• Skill in network forensics
• Skill in locating illegal network technologies
• Skill in securing network technologies
• Skill in design, development, installation, and maintenance of telecommunications links
• Skill in installing and maintaining network operating systems and networking equipment
• Skill in reviewing bandwidth requirements and system interdependencies
• Skill in adjusting bandwidth
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
• Ability to define, analyze, and find solutions for difficult or complex problems
• Ability to view the big picture 
• Ability to quickly become familiar with emerging technologies
• Ability to identify trends as well as isolated events
 
Minimum Qualifications:
 
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus two (2) years related experience
 
Experience may substitute for education up to four (4) year
Licenses and Certifications Required:
 

None


This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.