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City of Austin - JOB DESCRIPTION

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IT Network Consultant


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 14954 Salary Grade: LK1
Approved: April 14, 2014 Last Revised: September 11, 2017


Purpose:
 
Architect, secure, and integrate highly complex, highly reliable networks, under minimal supervision, using expert skills and current knowledge of networking and wireless technologies

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Architect, engineer, develop and maintain detailed plans for systems disaster recovery and testing as well as document complex network architecture integrating and schematically depicting communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configuration documents
2. Plan, forecast, budget, procure and implement new network, telephony, and wireless hardware and software including the retirement of existing systems and components
3. Analyze, integrate, recommend, communicate and support design solutions to resolve advanced enterprise network, telephony, and wireless issues
4. Makes independent decisions with significant impact  for procurement of technical solutions in their focus area
5. Research, test, install and/or upgrade, and implement new software and/or hardware and releases
6. Develop and/or implement, and ensure compliance of network policies, procedures and standards
7. Provide solution based cost analysis
8. Consult on projects or project manage enterprise network, telephony, and wireless implementations and development 
9. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance
10. Communicate and interface with members of the IT, vendor, and user communities

Responsibilities - Supervisor and/or Leadership Exercised:
 
May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge, at an expert level, of networking/telephony operating systems and network/telephony monitoring and management applications
Knowledge of industry and department best practices, requirements and policies and procedures
Knowledge of networking and internet protocols and  connectivity issues
Knowledge of network capacity planning
Skill in network forensics
Skill in locating illegal network technologies
Skill in securing network technologies
Skill in applying, monitoring and maintaining appropriate security configurations
Skill in design, development, installation and maintenance of telecommunications links
Skill in installing and maintaining network operating systems and networking equipment
Skill in documenting and maintaining complex network configurations
Skill in reviewing bandwidth requirements and system interdependencies
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
Skill in facilitating meetings of diverse stakeholders
Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
Ability to inspire, motivate, and influence others to achieve individual and collective goals
Ability to make sound decisions in a timely manner that solve issues and stand the test of time
Ability to recognize, plan, focus upon, and work toward what is most important or critical
Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity
Ability to recognize, manage, and resolve conflict efficiently and equitably
Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present
Ability to create, convey, and instill a unified vision and purpose
Ability to see past the moment and adapt to a rapidly changing environment
Ability to achieve organizational goals and objectives
Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results
Ability to define, analyze, and find solutions for difficult or complex problems
Ability to view the big picture 
Ability to quickly become familiar with emerging technologies
Ability to identify trends as well as isolated events
Minimum Qualifications:
 
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology.

Experience may substitute for education up to four (4) years
Master's Degree in a related field may substitute for two (2) years of experience

Licenses and Certifications Required:
  None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.