Architect and integrate highly complex, highly reliable systems, under minimal supervision, using expert skills and current knowledge of information system technologies

1. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing

2. Plan and forecast budget needs for new hardware and software including the retirement of existing systems

3. Make independent decisions with significant impact  for procurement of technical solutions in their focus area

4. Test, install and/or upgrade, and implement new software and/or hardware and releases 

5. Develop and/or implement and ensure the compliance of IT policies, standards and procedures

6. Provide solution based cost analysis 

7. Consult on projects or lead project management of enterprise storage, systems implementations and development 

8. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance

9. Communicate and make presentations to the City’s technical departmental representatives and department business managers

10. Research and analyze the technology market and vendor products to determine the strategy that best meet the IT business needs 

• Knowledge, at an expert level, in storage, email systems, directory services, and/or virtual systems

• Knowledge of application and operating systems

• Knowledge of industry and department best practices, requirements and policies and procedures

• Knowledge of system capacity planning

• Skill in mentoring and monitoring daily work activities of others

• Skill in selecting and using training/instructional methods and procedures

• Skill in documenting and maintaining complex application and process or configuration information

• Skill in installing and maintaining applications, operating systems, or equipment

• Skill in providing day-to-day system/application administration in support in a variety of work environments

• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs

• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals

• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability

• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding

• Ability to inspire, motivate, and influence others to achieve individual and collective goals

• Ability to make sound decisions in a timely manner that solve issues and stand the test of time

• Ability to recognize, plan, focus upon, and work toward what is most important or critical

• Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity

• Ability to recognize, manage, and resolve conflict efficiently and equitably

• Skill in facilitating meetings of diverse stakeholders

• Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present

• Ability to create, convey, and instill a unified vision and purpose

• Ability to see past the moment and adapt to a rapidly changing environment

• Ability to achieve organizational goals and objectives

• Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results

• Ability to define, analyze, and find solutions for difficult or complex problems

• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

• Ability to view the big picture 

• Ability to quickly become familiar with emerging technologies

• Ability to identify trends as well as isolated events

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology.

Experience may substitute for education up to four (4) years

Master's Degree in a related field may substitute for two (2) years of experience