Purpose: |
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Leads and coordinates training activities to include development of curriculum and delivery of job specific training to meet departmental initiatives.
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Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs.
- Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
- Researches commercial training offerings and determines feasibility of use.
- Develops written training materials, visual aids, and reference materials, including course curriculums.
- Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
- Delivers targeted, audience-appropriate instructor-led training sessions.
- Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation.
- Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use.
- Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees' needs.
- Conducts research or surveys to determine the effectiveness of training provided.
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Responsibilities - Supervisor and/or Leadership Exercised: |
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Provides leadership, work assignments, evaluation, training, and guidance to others.
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Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of instructional systems design methods.
- Knowledge of City practice, policy, and procedures.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in planning and organizing.
- Skill in using computers and related software.
- Skill in data analysis and problem solving.
- Ability to facilitate and deliver training.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to lead and train others.
- Ability to establish and maintain good working relationships with other City employees and the public.
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Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment.
- Experience may substitute for the education up to the maximum of four (4) years.
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Licenses and Certifications Required: |
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Licensing for specific disciplines may be required.
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