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City of Austin - JOB DESCRIPTION

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Regional Branch Operations Manager


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 10017 Salary Grade: NC9
Approved: Last Revised: March 10, 2022


Purpose:
 

Working independently, this position manages the functions and operation of library branches. This position acts as an assistant manager of a Library division.

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Participates in the development of short- and long-term plans for the regional branches.
  2. Develops goals, plans, programs, services, and procedures for library branches. Oversees designated administrative activities and prepares administrative reports and statistics for library branches.
  3. Determines needs of assigned library branches based on local customers’ needs and recommendations.
  4. Develops and implements programs, services, and special events to promote use of library branch resources and facilities. Speaks with community groups and non-profit organizations to promote use of the library branches.
  5. Enforces personnel rules, regulations, and work standards. Advises library staff on procedures and issues, including selection, collection development, reference, cataloging and classification, processing, intellectual freedom, and preservation. Develops, interprets, and explains policies to public and staff.
  6. Coordinates outreach programs of library branches. Works or travels to several locations and serves on library-wide committees and task forces.
  7. Manages selection of Library materials and reference services for library branches.
  8. Assists in the development and preparation of branch services budget. Develops projections of resources and personnel necessary to meet established goals and objectives. Evaluates and determines priorities on equipment, furniture, or supplies.
  9. Submits budget proposals for approval. Monitors and approves expenditures of appropriations in consultation with Customer Access.
  10. Assists in writing and monitoring contracts.
Responsibilities - Supervisor and/or Leadership Exercised:
 

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of reference tools and procedures, collection development skills, and trends.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of equity, diversity, and inclusion principles and practices in libraries.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritization.
  • Skill in using computers and related software, including Microsoft Office products.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to forecast public demand for services.
  • Ability to stay abreast of library trends.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to provide high-level customer service.
  • Ability to work with people of diverse backgrounds.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university in a related field, plus six (6) years of relevant experience, including three (3) years of experience in a lead or supervisory capacity. OR
  • Graduation with a Master’s degree from an accredited university in a related field, plus four (4) years of relevant experience, including two (2) years of experience in a lead or supervisory capacity.
Licenses and Certifications Required:
 

Valid Class C Driver License.


This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.