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City of Austin - JOB DESCRIPTION

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Benefits Consultant
FLSA: Standard/Exempt EEO Category: (50) Para-Prof
Class Code: 11056 Salary Grade: TA0
Approved: April 09, 1998 Last Revised: September 11, 2017

Purpose:
  Plan and design a broad range of human resources services and programs in the area of Benefits.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Plans, designs, develops, implements, and evaluates major benefits programs.
  2. Develops benefits procedures and processes for the implementation of City or Department Human Resources policies or strategies.
  3. Provides advice and counsel to management and other employee groups on a broad range of benefits issues and decisions.
  4. Identifies, analyzes, and recommends solutions for various benefits problems, then monitors implementation of agreed upon actions until the problem has been resolved.
  5. Oversees the activities of consultants, vendors, and 3rd party administrators in the development of new or modified benefits programs.
  6. Influences management in making sound benefits related decisions.
  7. Conducts needs assessments by analyzing morale indicators and other personnel measurements such as but not limited to surveys, turnover, and grievances, and presents recommendations for benefits program changes.
  8. Provides training to managers and supervisors on benefits topics and procedures.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • May lead and train others
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge in all areas of Benefits.
  • Knowledge of Federal, State, and Local laws and ordinances governing benefits activities.
  • Knowledge of City of Austin Benefits Policies and the operations of the City and its departments.
  • Knowledge of city practice, policy and procedures.
  • Skill in oral and written communication.
  • Skill in handling hostile, conflict, and uncertain situations.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in planning and organizing.
  • Skill in data analysis and problem solving.
  • Skill in the use of computers, related software, large databases and communications techniques.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to lead and train others.
  • Ability to develop and maintain knowledge in all areas of Benefits.
  • Ability to establish and maintain good working relationships with other city employees and the public.
Minimum Qualifications:
 
  • Graduation with a Bachelor's degree from an accredited college or university with major course work in a related field, plus four (4) years of benefits experience.
  • Experience may substitute for education up to the maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.