city seal

City of Austin - JOB DESCRIPTION

city seal

Benefits Coordinator
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 11060 Salary Grade: TC8
Approved: November 25, 1998 Last Revised: September 11, 2017

Purpose:
  Working with general or limited direction, organize and supervise Benefits functions for the City's Human Resources Department.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Plans, develops, organizes, evaluates, manages and monitors programs and activities for City Benefits.
  2. Establishes and implements section goals, objectives, performance measures and budget. Develops and revises standard operating procedures.
  3. Analyzes employee and business needs for section programs and develops short and long range plans to meet those needs.
  4. Reviews and evaluates and validates proposals.
  5. Communicates benefits information to management and others.
  6. Negotiates terms of contracts, monitors contractor compliance and resolves concerns.
  7. Coordinates with third parties administrators, contractors, and others to resolve problems and implement programs.
  8. Ensures compliance with city policies and procedures and city, state and federal regulations.
  9. Writes reports, memos and correspondence and develops requests for information.
  10. Confers with Benefits Manager in the selection and implementation of human resources Benefits Division.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • May supervise and train staff
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of Benefit Programs.
  • Knowledge of Federal, State, and Local laws and ordinances governing personnel and benefits practices.
  • Knowledge of city practice, policy and procedures.
  • Knowledge of budgeting methods and systems.
  • Skill in oral and written communication.
  • Skill in handling hostile, conflict, and uncertain situations.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and human resources related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to analyze and resolve irregular events.
  • Ability to develop and maintain current knowledge of Benefit programs.
  • Ability to establish and maintain good working relationships with other city employees and the public.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field, plus five (5) years experience in a field related to Benefits.
  • Experience may substitute for education up to the maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.