| Purpose: |
| |
Under general direction of the City Manager, this position serves as administrative support for the City Manager. The work involves constant communication with members of City of Austin departments, community leaders, and the public. |
| Duties, Functions and Responsibilities: |
| |
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides administrative support to the City Manager and coordinates administrative support to ensure consistency and an adequate level of support is provided to the City Manager’s Office.
- Coordinates the logistics of speaking engagements, conference calls and various types of forums for the City Manager.
- Answers phones, greets visitors, and serves as point of contact providing assistance to customers.
- Facilitates the handling of time-sensitive requests such as Public Information Requests (PIRs).
- Organizes and maintains files relating to office correspondence, reports, and other pertinent data.
- Maintains calendar; schedules meetings, conferences, and events; plans travel itineraries; and makes travel arrangements.
- Prepares memos, letters, notices, agendas, and other documents.
- Coordinates contact between the City Manager, Assistant City Managers, City Council Offices, and departments as required.
- Responds to and assist in the resolution of sensitive inquiries, issues, and complaints from both internal and external sources.
|
| Responsibilities - Supervisor and/or Leadership Exercised: |
| |
- May supervise, provide leadership, work assignments, evaluation, training and guidance to others.
|
| Knowledge, Skills, and Abilities: |
| |
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of the principles and practices of public administration and municipal government.
- Knowledge of public administrative research methods, techniques, and report presentation.
- Knowledge of municipal operations.
- Knowledge of the principles underlying the laws and regulations of the municipality.
- Knowledge of supervisory and managerial techniques and principles.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in data analysis and problem solving.
- Skill in planning, organizing, and coordinating the efforts of several City departments and/or functions with other governmental or private agencies to accomplish program goals or objectives.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to analyze a variety of administrative, operational, and fiscal problems and make sound recommendations for solutions.
- Ability to establish and maintain good working relationships with city employees and the public.
|
| Minimum Qualifications: |
| |
- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration or related field, plus four (4) years of experience in an administrative or executive assistant capacity.
- Education or Experience may be substituted up to a maximum of four (4) years.
|
| Licenses and Certifications Required: |
| |
|
