Purpose: |
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Coordinates Civil Service activities on behalf of City Management and the Civil Service Commission so they can comply with applicable civil service statutory requirements. |
Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
When assigned to Public Safety Civil Service:
- Supports the Civil Service Commission and Civil Service Office: coordinates Commission meetings and disciplinary hearings; arranges locations and times; gathers and distributes documents and materials; prepares and posts agendas and notices; requests legal opinions; prepares subpoenas; tracks and acts on outstanding issues; and ensures adherence to governing doctrines.
- Provides accurate information on and/or interpretation of Chapter 143 of the Texas Local Government code, Civil Service Commission Rules & Procedures, Agreements between the City of Austin and the Austin Police Association, Austin Fire Department Collective Bargaining Agreements, and City of Austin Civil Service Personnel Policies and Procedures.
- Coordinates and administers aspects of the civil service promotional process for public safety departments.
- Works closely with the purchasing department and civil service administrator for issuance of bids for promotional exams and monitors contracts.
- Maintains and enters data for the Civil Service database and the Civil Service Office Intranet website.
- Coordinates the Assessment Center process by making the necessary accommodations; i.e. travel arrangements for the assessors; lodging, equipment, and meals.
- Responds to open records requests.
- Maintains Civil Service records compliant with the City’s records management system.
When assigned to Municipal Civil Service:
- Coordinates Commission meetings and disciplinary hearings including all required preparations and documents.
- Provides accurate information on and/or interpretation of Texas Local Government code, Civil Service Commission Rules & Procedures, and civil service agreements with the City.
- Supports and assists with all processes required by the applicable civil service code.
- Coordinates and assists with all required legal documents and documentation.
- Assists with communication to internal and external stakeholders, including notices, memorandum, letters, and the intranet.
- Maintains and enters data in systems required for reporting and collecting performance data.
- Provides and supports all logistical requirements of the department.
- Responds to open records requests.
- Coordinates and administers aspects of the civil service promotional process.
- Facilitates the issuance of bids.
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Responsibilities - Supervisor and/or Leadership Exercised: |
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None.
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Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Civil Service processes.
- Knowledge of Federal, State and local laws and ordinances.
- Knowledge of city practice, policy and procedures.
- Skill in oral and written communication.
- Skill in handling conflict, hostile and/or uncertain situations.
- Skill in handling and prioritizing multiple tasks.
- Skill in the use of computers and related software applications.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to provide the highest level of customer service.
- Ability to establish and maintain good working relationships with other City employees and the public.
- Ability to work in a team environment.
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Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field.
- Experience may substitute for the education up to the maximum of four (4) years.
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Licenses and Certifications Required: |
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None.
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