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City of Austin - JOB DESCRIPTION

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Scheduling Coordinator
FLSA: Standard/Non-Exempt EEO Category: (60) Admin/Supp
Class Code: 12146 Salary Grade: BD9
Approved: Last Revised: September 11, 2017

Purpose:
  Under general supervision, manage and coordinate all aspects of scheduling for the City’s multiple work groups. 
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Creates and maintains schedules for the workforce.
  2. Processes all scheduling transaction(s) towards staffing level needs and vacancies.
  3. Manages forecasted scheduling needs for staff, including work schedule assignments, days off rotations, and notifying staff of overtime assignments.
  4. Executes and manages the shift bid process.
  5. Manages all aspects of the scheduling software application.
  6. Develops, analyzes, and generates staffing reports based on personnel assignments, short and long term leave scenarios, vacancies, and workload data.
  7. Researches, reports, and makes recommendations to management on potential solutions to business needs related to staffing models and workload data metrics.
  8. Develops and implements scheduling policies and procedures.
  9. Develops and or delivers training as it applies to scheduling policies and procedures.
Responsibilities - Supervisor and/or Leadership Exercised:
  May provide leadership, work assignments, evaluation, training, and guidance to others
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  1. Knowledge and experience using databases and spreadsheets.
  2. Skill in data analysis and problem solving.
  3. Skill in handling multiple tasks and prioritizing.
  4. Skill in oral and written communication.
  5. Skill in planning and organizing.
  6. Skill in using computers and related software.
  7. Skill in planning and organizing.
  8. Ability to work effectively in a team or as an individual contributor with a limited amount of supervision.
  9. Ability to work with frequent interruptions and changes in priorities.
  10. Ability to quickly recognize and analyze irregular events.
  11. Ability to perform mathematical calculations.
  12. Ability to establish and maintain good working relationships with other city employees and the public.
  13. Ability to train others.
Minimum Qualifications:
 
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business or Public Administration or related field, plus five (5) years of experience in a professional/administrative capacity.
Education can substitute for the required experience for up to five (5) years.  Experience can substitute for education for up to four (4) years.
Licenses and Certifications Required:
  None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.