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City of Austin - JOB DESCRIPTION

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Court Operations Manager


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 12200 Salary Grade: MB3
Approved: October 24, 1997 Last Revised: September 11, 2017


Purpose:
  Under general direction, manage the activities and personnel responsible for providing Municipal Court operations.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Manages department activities and resolves operational problems.
  2. Develops and revises operating procedures.
  3. Evaluates programs for effectiveness and goal achievement.
  4. Oversees the development of presentations.
  5. Represents department at meetings.
  6. Assists in maintaining setups for the court's case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems.
  7. Develops budgetary needs for division, including personnel, equipment and capital items.
  8. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results.
  9. Troubleshoots and responds to citizen and staff inquiries.
  10. Recommends major purchases and expenditures.
  11. Participates in strategic and long range planning.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of fiscal planning and budget preparation.
  • Skill in oral and written communication.
  • Skill in planning and organizing.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in data analysis and problem solving.
  • Skill in operating computers and related software applications.
  • Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy.
  • Ability to establish and maintain good working relationships with other city employees and the public.
  • Ability to exercise discretion in confidential matters.
  • Ability to learn and apply court operating procedures, city practice, policies and procedures.
  • Ability to learn court proceedings.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity.
  • Experience may substitute for Education up to the maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.