city seal

City of Austin - JOB DESCRIPTION

city seal

Division Manager, Infrastructure Operations


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 13030 Salary Grade: VD5
Approved: October 24, 1997 Last Revised: October 29, 2019


Purpose:
 

Under general direction and working independently, this position organizes, develops, plans, and manages core programs, projects, and/or activities within an Operations Division such as Right-of-Way (ROW), Signs and Markings, Street and Bridge Operations, or other infrastructure operations of the Public Works or Transportation departments.

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Manages the programs, projects, and daily activities of the division; prioritizes projects and work activities while ensuring task completion. Prepares yearly work plans for function groups within assigned division. Reviews and/or approves plans and/or permits.
  2. Manages and coordinates special project activities with engineers, inspectors, project managers, department divisions and other City departments. Evaluates programs for effectiveness and accomplishment of goals.
  3. Forecasts, develops, and monitors the division budget and expenditures in partnership with key members of the department.
  4. Conducts field investigations and evaluates quality of work completed and in progress for accuracy.
  5. Evaluates, develops, revises, and implements standard operating practices, procedures, and protocol to ensure division is aligned with department goals, operational effectiveness, and performance
  6. Ensures compliance with applicable policies and procedures including Federal, State, and Local ordinances and regulations.
  7. Researches, investigates, and responds to inquiries, citizens' complaints, code violations, and concerns.
  8. Develops, audits, and revises division performance standards, measurements, and quality assurance activities.
  9. Prepares and reviews operational and financial summaries and/or reports for management review.
  10. Monitors contracts and contractors to ensure compliance with contractual obligations.
Responsibilities - Supervisor and/or Leadership Exercised:
 

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of City Infrastructure operations.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of business case development, strategic business planning, reengineering, organizational change strategies, performance measurement, and project management.
  • Skill in technical engineering disciplines, specification, and standards development.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in handling conflict and uncertain situations.
  • Ability to think strategically while maintaining an appreciation and understanding of past practices.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in planning, directing, and organizing operations in a field related to the job, including three (3) years of experience in a supervisory capacity.
  • Any equivalent combination of education or experience may be substituted.
Licenses and Certifications Required:
 

Valid Texas Class C Driver License.


This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.