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City of Austin - JOB DESCRIPTION

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Employment Services Specialist
FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 13310 Salary Grade: TE1
Approved: January 02, 2000 Last Revised: September 11, 2017

Purpose:
  Working under general supervision with moderate latitude for the use of initiative and independent judgment, performs moderately complex employment outreach work.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Interviews clients to assess client needs regarding employment opportunities, explaining requirements of available employment opportunities, and requirements of available program services. Informs clients regarding education, experience, skills, interest and other relevant data to explore clients' employment opportunities.
  2. Accepts and processes applications for the City of Austin.
  3. Builds partnerships with other employment and social service programs to provide maximum benefit for clients and to discuss ways to improve services utilizing available resources in the most efficient manner.
  4. Determines employers' job requirements and refers qualified clients.
  5. Tracks and reports referred clients who gain employment as a result of referrals.
  6. Provides information and refers clients to employment, training and other social service programs through the exploration of needs, resources, and other issues.
  7. Contacts City of Austin Departments and other employers to obtain information on their organization, hiring practices, job openings and other information.
  8. Coordinates and delivers employment seminars and other training.
  9. Tracks, analyzes, and reports client services usage.
  10. Represents the City of Austin at job fairs.
Responsibilities - Supervisor and/or Leadership Exercised:
  None.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of interviewing and assessment techniques and procedures.
  • Knowledge of Federal, State and local laws and ordinances.
  • Knowledge of city practice, policy and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in planning and organizing.
  • Skill in data analysis and problem solving.
  • Ability to conduct interviews.
  • Ability to develop and deliver presentations and/or training.
  • Ability to gather and analyze data for reports.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field.
  • Experience may substitute for education up to the maximum of four (4) years
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.