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City of Austin - JOB DESCRIPTION

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Facility Services Supervisor
FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 13881 Salary Grade: QB7
Approved: December 21, 1998 Last Revised: April 08, 2012

Purpose:
  Under general direction, supervise and coordinate the staff involved in providing facility, security, and emergency services for a public assembly/event facility
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Supervises department facility/event staff to include facility, security and emergency services.
2. Assists in the development and coordinate department/facility security program for client's event, convention, trade show, etc.
3 .Briefs and provides information and instructions to facility services staff to meet client/visitor needs.
4. Assists in the development and enforcement of department/facility safety and operational policies and procedures.
5. Answers visitor/client questions and provide assistance.
6. Coordinates emergency response including evacuation process. Monitors security and fire alarm systems.
7. Inspects and maintains equipment/vehicles for needed repairs and maintenance.
8. Compiles data and develop reports for management.
9. Attends meetings and planning sessions as division/section representative.
10.Assists in the development of division/section budget.
Responsibilities - Supervisor and/or Leadership Exercised:
  Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of facility management services.
Knowledge of Federal, State and Local laws.
Knowledge of city practice, policy and procedures.
Knowledge of safety practices and procedures.
Knowledge of fiscal planning and budget preparation.
Knowledge of supervisory and managerial techniques methods.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in planning and organizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other city employees and the public
Minimum Qualifications:
  Associate's degree, plus three (3) years of public event security or other related experience in a convention center, public assembly/event facility or other related facility/industry, one (1) year of which was in a lead/supervisory capacity.

Completion of 30 semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years.

Experience may substitute for the education up to the maximum of two (2) years.
Licenses and Certifications Required:
  Appropriate level of driver's license as specified for the individuals job.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.