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City of Austin - JOB DESCRIPTION

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Golf Professional Complex Manager
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 14217 Salary Grade: EA8
Approved: October 21, 1998 Last Revised: September 11, 2017

Purpose:
  Under limited direction, manage golf shop(s) and provide management to supervisory staff responsible for the year round, seven day per week golf shop operations supporting a complex of two 18-hole golf courses, ensuring high quality service to the public and appropriate revenue for the City of Austin
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Directs the operation of one or two golf shops, as appropriate, supporting two separate 18-hole golf course operations, providing for retail sales, cart rentals, range balls, assignment of tee times, collection of green fees, and oversight of golf play, coordination of tournaments and leagues, and maintenance of golfers' handicaps.
2. Explains and answers questions about the rules and regulations of golf.
3. Develops and implements promotions to encourage and promote golf course play. Schedules and give golf lessons.
4. Prepares and delivers lectures and presentations about golf to interested groups.
5. Develops strategic plans for the long-range development and implementation of golf shop services.
6. Manages the purchasing, marketing, displaying, and selling of golf equipment, merchandise, and supplies. Oversees the physical condition of the golf shops.
7. Oversees the collection of golf course related fees and sales, including financial record keeping. Prepares operational and financial reports of golf shop operations.
8. Designs, implements, and monitors business controls to ensure accurate and appropriate management of all financial transactions.
9. Prepares and monitor separate revenue and expense budgets upon approval. Ensures the acquisition and maintenance of the necessary fleet of golf carts.
10. Coordinates golf shop operations with Golf Superintendents and Assistant Superintendents.
Responsibilities - Supervisor and/or Leadership Exercised:
  At manager level, supervision of programs and/or employees is required as follows:
Manages two (2) major programs; Or
One (1) major program and one (1) supervisor; Or
Manages two (2) or more supervisors.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of Golf Shop operations.
Knowledge of the performance goals and initiatives.
Knowledge of relationships with boards and commissions as well other public and private agencies.
Knowledge of fiscal planning and budget preparation.
Knowledge of supervisory and managerial techniques and methods.
Knowledge of city practice, policy and procedures.
Skill in oral and written communications.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in planning and organizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other city employees and the public.
Minimum Qualifications:
  Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Recreation, Physical Education, Parks Administration, or related field, plus six (6) years of related experience, at least one (1) of which was directly related to the supervision of a golf shop.

Experience may substitute for education up to the maximum of four (4) years.
Licenses and Certifications Required:
  Valid Texas Driver's License.
Professional Golf Association certification, Class A1 or higher.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.