| Purpose: |
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Under limited direction, manage a golf shop and provide management to supervisory staff responsible for year-round, everyday golf shop operations supporting an 18-hole golf course, ensuring high quality service to the public and appropriate revenue for the City of Austin. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Directs the operation of a golf shop, providing for retail sales, cart rentals, range balls, assignment of tee times, collection of green fees, and oversight of golf play, coordination of tournaments and leagues, and maintenance of golfers' handicaps.
- Explains and answers questions about the rules and regulations of golf.
- Develops and implements promotions to encourage and promote golf course play. Schedules and gives golf lessons.
- Prepares and delivers lectures and presentations about golf to interested groups.
- Manages the purchasing, marketing, displaying, and selling of golf equipment, merchandise, and supplies. Oversees the physical condition of the golf shop, assuring overall cleanliness and proper working condition of the facility.
- Oversees the collection of golf course-related fees and sales, including proper record keeping and adherence to established business controls and audit requirements. Prepares and monitors revenue and expense budgets upon approval.
- Ensures the acquisition and maintenance of the necessary fleet of golf carts.
- Coordinates golf shop operations with Golf Superintendents and Assistant Superintendents.
- Prepares operational and financial reports of golf shop operations
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Golf Shop operations.
- Knowledge of supervisory and managerial techniques and methods.
- Knowledge of fiscal planning and budget preparation.
- Knowledge of Federal, State, and Local laws.
- Knowledge of city practice, policy and procedures.
- Knowledge of safety practices and procedures.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in planning and organizing.
- Ability to give golf lessons.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain good working relationships with other City employees and the public.
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| Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Recreation, Physical Education, Parks Administration, or a related field, plus three (3) years of related experience, including at least one (1) year of experience directly related to the supervision of a golf shop.
- Experience may substitute for the education up to the maximum of four (4) years.
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| Licenses and Certifications Required: |
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- Valid Texas Driver's License.
- Professional Golf Association certification, Ladies Professional Golfers Association, Class A, equivalent or higher.
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