city seal

City of Austin - JOB DESCRIPTION

city seal

Golf Shop Lead


FLSA: Standard/Non-Exempt EEO Category: (60) Admin/Supp
Class Code: 14224 Salary Grade: EB4
Approved: October 21, 1998 Last Revised: September 11, 2017


Purpose:
  Under close supervision coordinates and performs various customer services in the operation of a golf shop.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Coordinates work of other golf shop personnel in the sale of golf equipment and supplies.
2. Oversees the collection of payments for retail sales and rental of range balls.
3. Accounts for all money received
4. Oversees the rental of carts and collection of greens and cart rental fees.
5. Assigns phone coverage.
6. Answers and assists other golf shop personnel with, golf shop service related questions
7. Oversees the arrangement of merchandise.
8. Performs support services for tournaments
Responsibilities - Supervisor and/or Leadership Exercised:
  May provide leadership, work assignments, evaluation, training, and guidance to others.
May perform the duties of Golf Shop Associates
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of golf courses and golf shop products.
Knowledge of City practices, policies and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in planning and organizing.
Ability to operate cash register and make change.
Ability to lead and train others.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other city employees and the public.
Minimum Qualifications:
  Graduation from an accredited high school or equivalent plus one (1) year of retail business work experience.

Experience may substitute for education up to four (4) years
Licenses and Certifications Required:
  Valid Texas Driver's License.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.