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City of Austin - JOB DESCRIPTION

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Hearing Officer


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 14315 Salary Grade: MD0
Approved: March 08, 2007 Last Revised: January 24, 2020


Purpose:
 

Under minimal supervision, this position presides over administrative hearings in the Municipal Court including examining evidence and making rulings of liability; performs research, reviews work papers, and applies law and precedent to facts at issue; and provides supervisory oversight.

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Presides over administrative hearings, in person or by mail, and makes decisions of liability based on evidence submitted and applicable laws.
  2. Communicates information and detailed explanations to internal and external customers about the Court's administrative case processes and procedures, as well as information on individual cases.
  3. Researches and issues orders to enforce findings in accordance with law, such as boot and/or tow orders on delinquent, liable parking cases. Researches and applies laws, regulations, policies, and precedent decisions to procedures, as appropriate.
  4. Presides over enforcement hearings, such as boot and/or tow orders for parking, and determines resolutions.
  5. Designs and implements systems and procedures to ensure uniform record maintenance, system updating, and quality control.
  6. Researches special issues concerning administrative case processes and procedures and make recommendations to Court management.
  7. Develops and monitors unit budget. Participates in strategic and long-range unit planning.
  8. Compiles statistical and financial information, including performance measures.
  9. Researches and orders cases administratively closed (purged) that are determined to be uncollectible in accordance with Court policies.
  10. Ensures cash drawer balancing; researches and resolves discrepancies.
Responsibilities - Supervisor and/or Leadership Exercised:
 

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of Texas laws pertaining to municipal courts, including administrative hearings (civil).
  • Knowledge of general municipal court processes.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and processes.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in effective oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to apply laws pertaining to municipal courts to processes and procedures.
  • Ability to plan strategically.
  • Ability to research and prepare reports and manage special projects.
  • Ability to plan and schedule operations.
  • Ability to structure a complex organization to meet changing challenges.
  • Ability to work with frequent interruptions and changes in priorities.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus two (2) years of experience in a related field, including one (1) year of experience which was in a lead or supervisory capacity. (Experience in a related field may include being an Administrative Hearing Officer; working in Administrative Law; working in civil parking enforcement/administration, or working as a Judge, Hearing Officer, Adjudicator, or Mediator.)
  • Experience may substitute for the education up to the maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.