city seal

City of Austin - JOB DESCRIPTION

city seal

Human Resources Assistant
FLSA: Standard/Non-Exempt EEO Category: (60) Admin/Supp
Class Code: 14648 Salary Grade: TB1
Approved: April 09, 1998 Last Revised: March 21, 2019

Purpose:
 

Performs administrative or informational human resources (HR) assistance for a variety of HR programs.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Provides administrative support, which may include data entry; maintaining databases; sorting records; assisting employees with filling out forms; creating a variety of correspondence, announcements, records, forms, and reports; and performing related activities.
  2. Responds to requests for information from employees or the general public over the phone, in-person, and via e-mail regarding a variety of HR programs, job opportunities, and/or other related information.
  3. Administers or assists with administration of HR or training programs.
  4. Assists with implementation of HR procedures and processes.
  5. Schedules or coordinates training modules.
  6. Provides information to employees on City personnel policies.
  7. Compiles a variety of data and information, prepares related reports, files information, and reconciles and verifies information for accuracy and completeness.
  8. Participates on teams with HR and other team members.
Responsibilities - Supervisor and/or Leadership Exercised:
  None.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of basic HR.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and related software.
  • Skill in planning and organizing.
  • Ability to handle hostility, conflict, and uncertain situations.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to develop and maintain current knowledge about HR and in the operations of the City and its departments.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Minimum Qualifications:
 
  • Graduation from an accredited high school or equivalent, plus two (2) years of experience in a field related to the job.
  • Additional education may substitute for one (1) year of the required experience up to a maximum of two (2) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.