Purpose: |
|
Under general direction, this position provides reference services and programs to the public. |
Duties, Functions and Responsibilities: |
|
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides in-depth reference services and reader's advisory to the public.
- Delivers excellent internal and external customer service.
- Compiles and updates user guides as needed.
- Creates, implements, and measures impact of public programming.
- Maintains assigned portion of collection and assesses collection on a regular basis.
- Provides instruction and classes in the use of technology, issues related to workforce and economic development, and literacy.
- Initiates and maintains contact with schools and with other individuals and groups serving youth in the community.
- Provides library tours and orientations and explains policies to public and staff. Provides training to other staff members.
- Collects, maintains, and prepares reports.
- Delivers library services through outreach.
|
Responsibilities - Supervisor and/or Leadership Exercised: |
|
None.
|
Knowledge, Skills, and Abilities: |
|
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of public library issues and trends.
- Knowledge of books, electronic databases, internet resources, bibliographic sources, reference materials, circulation software, and library automation systems.
- Knowledge of reference tools and procedures.
- Knowledge of equity, diversity, and inclusion principles and practices in libraries.
- Knowledge of Federal, State, and Local laws.
- Knowledge of City practices, policies, and procedures.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software, including Microsoft Office products.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Skill in working with and providing training and/or programming.
- Ability to stay current on library profession and services by attending classes and seminars.
- Ability to perform professional cataloging, collection development, and reference work.
- Ability to use library automation and the internet.
- Ability to establish and maintain good working relationships with other City employees and the public.
- Ability to provide high-level customer service.
- Ability to work with people of diverse backgrounds.
|
Minimum Qualifications: |
|
Graduation with a Master's degree in Library and Information Science from an ALA accredited college or university, or must be earned within six (6) months of employment. |
Licenses and Certifications Required: |
|
None.
|
Physical Requirements: |
|
- Must be able to stoop, bend, walk, and reach heights of six (6) feet.
- Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
- Must be able to push loaded book cart/truck up to three hundred (300) pounds.
- Must have manual dexterity to operate computer keyboard.
|