| Purpose: |
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Under general direction, this position serves as team leader for clerical/circulation or technical staff in a branch or bookmobile of the Austin Public Library. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Assists staff and public with use of electronic information sources, software, internet, and research databases.
- Delivers excellent internal and external customer service.
- Provides assistance/instruction on use of library facilities and resources. Conducts meetings, training sessions, and public educational programs. Provides training to other staff members.
- Evaluates collections of library materials and assesses collection per APL Collection Management policies and procedures.
- Works or travels to several locations to deliver programming and provides instruction and classes in the use of technology, issues related to workforce and economic development, and literacy.
- Creates, implements, and measures impact of public programs.
- Schedules, coordinates, and promotes library programming. Generates reports and statistics on programming, funding, and collection.
- Delivers library services through outreach and provides direct reference services to customers via in-person, telephone, email, and chat.
- Performs a variety of circulation or collection-related duties. Follows APL Security guidelines and procedures.
- Compiles bibliographies and updates user guides as needed. Performs original and copy cataloging. Resolves cataloging problems and maintains online public catalog.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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May provide leadership, work assignments, evaluation, and guidance to others.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of public library issues and trends.
- Knowledge of books, electronic databases, internet resources, bibliographic sources, reference materials, circulation software, and library automation systems.
- Knowledge of reference tools and procedures.
- Knowledge of equity, diversity, and inclusion principles and practices in libraries.
- Knowledge of Federal, State, and Local laws.
- Knowledge of City practices, policies, and procedures.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software, including Microsoft Office products.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Skill in reviewing material to insure accuracy, completeness, and adherence to established formats and procedures.
- Skill in establishing and maintaining effective relationships with employees and the public.
- Ability to stay current on library profession and services by attending classes and seminars.
- Ability to perform professional cataloging, collection development, and reference work.
- Ability to use library automation and the internet.
- Ability to establish and maintain good working relationships with other City employees and the public.
- Ability to provide high-level customer service.
- Ability to work with people of diverse backgrounds.
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| Minimum Qualifications: |
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Graduation with a Master's degree in Library and Information Science from an ALA accredited college or university, plus two (2) years of experience as a professional librarian. |
| Licenses and Certifications Required: |
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Valid Texas Class C Driver License.
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| Physical Requirements: |
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- Must be able to stoop, bend, walk, and reach heights of six (6) feet.
- Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
- Must be able to push loaded book cart/truck up to three hundred (300) pounds.
- Must have manual dexterity to operate computer keyboard.
- May be required to work in close/cramped quarters.
For Bookmobile positions:
- Must be able to drive the vehicle (i.e., use of hand and foot controls, etc.) for several hours a day.
- Work may entail some exposure to outdoor temperature and weather conditions.
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