City of Austin - JOB DESCRIPTION

Chief Administrative Officer

Performs work under minimal supervision. This position reports directly to a Department Director or Assistant Director within the organization and is responsible for overseeing multiple support services within a department.

1. Plans, organizes, directs, audits and controls support services within the department. The services assigned to this type of workgroup provide a more complex strategic focus to the overall business operations.
2. Analyzes business and workforce needs to develop targeted short and long range strategies, and implement operational plans to meet performance measures. Operational plans include the strategic involvement and mediation for departmental workforce issues.
3. Works to align the programmatic services and activities of internal systems, which are associated with the desired outcomes for the department.
4. Serves as a direct or indirect resource for the department's operational needs.
5. Works to influence and serve as an advisor by communicating the business strategy to Executive leadership, City Officials or policy makers both internal and external to the department. Confers with the stakeholders to execute comprehensive program development which impacts the departmental policy initiatives.
6. Provides solutions to complex problems and works to resolve difficult issues between involved parties.
7. This job may have the responsibility for the development and monitoring of a departmental budget. In large departments, this job serves as an administrative resource tying budget needs to the programs of the organization.
8. Develops and evaluates short range and long range strategic plans and establishes the criteria for a variety of human resources and business services projects, programs, and plans.
9. Administers contracts and vendors to ensure delivery of agreed upon deliverables.
10. Prepares and reviews reports as part of the process of monitoring and communicating performance results.
11. Makes recommendations associated with purchasing and expenditures for departmental programs.

Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling and recommendation for dismissal

• Knowledge of business case development, strategic business planning, reengineering, organizational change strategies, performance measurement, and project management.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in handling conflict and uncertain situations.
• Ability to analyze and resolve irregular events.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with City employees and the public.

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business; Finance; Accounting; or Economics or related field, plus five (5) years of experience associated with department wide budget programs or programs associated with operational services, of which three (3) years must be supervisory.
• Masters degree in Business, Finance, Accounting, Economics or other related field may substitute for two (2) years of the required managerial experience

None.