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City of Austin - JOB DESCRIPTION

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Organizational Development & Training Specialist
FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 16261 Salary Grade: TC5
Approved: April 09, 1998 Last Revised: September 11, 2017

Purpose:
  Perform organizational development and/or training activities for one or more departments, or for city wide initiatives in organizational development
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Designs and performs needs assessments to identify and analyze organizational problems.
2. Analyzes the results of needs assessments, meetings, research, and other forms of communications in order to develop short and long term strategies for organizational development.
3. Consults with management or others to determine action plans, considering whether training, group facilitation, or other actions are most appropriate.
4. Develops and delivers training modules and workshops to selected audiences.
5. Facilitates groups to ensure group interaction and process is optimal for producing desired outcomes.
6. Schedules, coordinates, and delivers training modules, workshops etc. Evaluates the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results.
7. Develops, administers and evaluates plans and activities for projects and programs.
8. Facilitates groups in areas such as conflict resolution, team development, process improvement, strategic planning, and problem solving.
9. Develops and conducts Train the Trainer and Facilitation Skills training to other organizational development and training personnel.
10. Participates on teams with organization development, human resources and other team members.
Responsibilities - Supervisor and/or Leadership Exercised:
  Lead workshops and classes as an instructor or trainer.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of basic training and learning principles.
Knowledge of instructional systems design methods.
Knowledge of city practice, policy and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Skill in data analysis and problem solving.
Ability to handle hostility, conflict, and uncertain situations.
Ability to work with frequent interruptions and changes in priorities.
Ability to deliver training.
Ability to facilitate groups.
Ability to develop and maintain knowledge in organizational development and training.
Ability to establish and maintain good working relationships with other city employees and the public.
Minimum Qualifications:
  Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Human Resources Development or related field, plus two (2) years of experience in organizational development and training.

Experience may substitute for the education up to the maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.