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City of Austin - JOB DESCRIPTION

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Public Service Manager


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 17454 Salary Grade: RB1
Approved: June 11, 1998 Last Revised: August 24, 2012


Purpose:
  Working independently or with limited direction, organize and manage programs in general labor, construction, building and grounds, public facilities and garages, utilities, solid waste, maintenance, or repair
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Communicates division, project and program information to management and others as needed.
  2. Plans, organizes, directs, and controls division activities.
  3. Develops short/long range plans.
  4. Develops and monitors section budget.
  5. Assigns job duties and monitors task completion.
  6. Develops, revises, and ensures compliance with safety and other standard operating procedures of the organization.
  7. Ensures accommodations are identified and implemented within the organization to establish and maintain compliance with the American with Disabilities Act.
  8. Develops and evaluates plans and criteria for a variety of projects, programs, and plans.
  9. Monitors contracts and contractors to ensure compliance with contractual obligations.
  10. Attends meetings representing division.
  11. Coordinates division activities with outside contractors.
  12. Investigates and responds to citizen complaints.
  13. Reviews and approves personnel actions recommended by supervisors, or when appropriate make recommendations for approval by higher management.
  14. Ensures the identification and delivery of all appropriate safety training.
  15. Prepares and reviews reports as part of the process of monitoring and communicating division performance results.
  16. Recommends major purchases and expenditures, developing specifications for product, price, and services to be received.
  17. Performs the duties of subordinate supervisors when necessary.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of or the ability to learn the provisions of the Texas vehicle codes relating to their proper operation on public streets and highways.
  • Knowledge of or the ability to learn proper safety practices, procedures, and regulations applicable to work performed in the organization.
  • Knowledge of or the ability to learn applicable equipment used in the areas managed.
  • Knowledge of and skill in supervisory and managerial techniques and principles.
  • Knowledge of or the ability to learn City policies and procedures.
  • Knowledge of contract language.
  • Knowledge of budgeting methods and systems.
  • Skill in communications.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to perform math calculations.
  • Ability to direct and lead a work group.
  • Ability to train others.
  • Ability to quickly recognize and analyze irregular events.
Minimum Qualifications:
 
  • Bachelor's Degree in Business or other related field plus four (4) years experience in a related field, two (2) of which were in a lead or supervisory capacity.
  • Experience may substitute for the education up to the maximum of four (4) years
Licenses and Certifications Required:
 
  • If required to occasionally operate vehicles, must possess the appropriate Texas Operator's and/or Commercial Driver's License for those vehicles

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.