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City of Austin - JOB DESCRIPTION

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Corporate Research Analyst

FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 17865 Salary Grade: TF8
Approved: September 15, 2008 Last Revised: April 08, 2012

Purpose:
  Under minimal direction, this position is located in the Human Resources Department and provides City Management, department executives and managers/supervisors in the assessment, design research instrumentation and methodology, make recommendations based on statistical data and present results for city-wide survey projects including but not limited to ICMA, HealthPlus, Listening to the Workforce, and exit interviews.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Collaborates with executives, management and/or project teams to determine issues and identify their business objective, establish parameters for gathering information, analyze results for a variety of city-wide and/or departmental specific projects.
2. Determines appropriate methodology, plans, designs, and test research instrumentation and evaluate data to assess reliability and validity of data. Conducting research studies using questionnaires, surveys, interviews, observation methods, case readings. Analyzes trends, polices, procedures using statistical data
3. Designs methodology for tracking data using various software programs. Conducts complex analysis to determine long term trends. Formulates strategy for managing issues using statistical data
4. Authors, edits technical reports using details to support research findings. Provides results and explains research data with other departments, agencies or specific technical groups. Provides technical guidance and advice to various audiences regarding the methodology and results.
5. Provides guidance, consults, makes presentations and makes recommendation using statistical data.
6. Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects.
7. Reviews legislation, regulations, and policies to determine city impact of research results
Responsibilities - Supervisor and/or Leadership Exercised:
  May provide leadership, work assignments, evaluation, training, and guidance to others
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Skill in handling conflict and uncertain situations.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in the application of statistical methods and ethical issues involved in statistical analysis.
Skill in identifying variables and utilizing various resources to gather data.
Ability to establish and maintain effective communication and working relationships with city employees and the public including presentations.
Ability to work with frequent interruptions and changes in priorities.
Ability to gather and analyze data.
Ability to assess information and summarize findings.
Ability to establish database to maintain or track data.
Ability to author technical documents.
Minimum Qualifications:
  Bachelor's Degree in Business Administration, Public Administration, Social Sciences or related field, to include twelve (12) semester hours involving or related to statistics and two (2) years of experience in a research field.
Or
Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.