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City of Austin - JOB DESCRIPTION

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Technical Writer


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 18645 Salary Grade: BB2
Approved: February 01, 1991 Last Revised: September 11, 2017


Purpose:
  Under general supervision performs tasks in developing, writing and editing user manuals for equipment or software, system documentation, technical proposals, training manuals, or other technical materials
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Consults with subject matter experts to establish technical specifications and to determine subject material to be developed for publication.
2. Interviews personnel and read journals and other materials to become familiar with product technologies and production methods.
3. Observes production and developmental activities and other material to become familiar with product technologies and production methods
4. Organizes material and completes writing assignments according to standards regarding order, clarity, conciseness, style and terminology.
5. Studies drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure and production sequence.
6. Edits, standardizes, or makes changes to material prepared.
7. Selects photographs, drawings, sketches, diagrams and charts to illustrate written materials.
8. Arranges for typing, duplication and distribution of material.
9. Maintains records and files of work and revisions.
Responsibilities - Supervisor and/or Leadership Exercised:
  None.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of English grammar and punctuation.
Knowledge of methods of literary research.
Knowledge of printing and production of technical materials.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to interpret blueprints, technical reports and specifications
Ability to proofread or edit technical materials.
Ability to organize materials into formats suitable for printing.
Ability to maintain good working relationships with other city employees and the public.
Minimum Qualifications:
  Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Journalism, Communications, Business Administration, plus one (1) year experience in developing, writing or editing materials of a technical nature.

Experience may substitute for education up to the maximum of four (4) years.
Licenses and Certifications Required:
  None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.