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City of Austin - JOB DESCRIPTION

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IT Supervisor

FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 14965 Salary Grade: LL3
Approved: January 28, 2015 Last Revised: September 11, 2017

Purpose:
 
Under general direction, perform routine supervisory work overseeing daily small to medium moderately complex information technology operation work groups.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Provides technical leadership integrating existing or new information system technologies
  2. Coordinates and participates with other City departments, project teams, and agencies
  3. Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service
  4. Guides and trains staff on work procedures and operating instructions
  5. Develops and prepares management and productivity reports, studies, and analyses
  6. Assists with the preparation of operating budgets and reviews on going expenditures
  7. Assists with the development of short and long range goals and monitors performance results
  8. Prepares, reviews and approves documentation for procurement
  9. Ensures compliance with city of Austin personnel, security and department procedures
  10. Researches commercial products for possible use
Responsibilities - Supervisor and/or Leadership Exercised:
 
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of budget processes
Knowledge of current IT systems and data systems technology, security, operations and practices
  • Knowledge of management and supervisory principles and practices
  • Skills in organizing work effectively and efficiently
  • Skill in understanding the organization and operation of the city and departments as necessary
  • Skill in conducting hardware and software evaluations, performing selection and acquisition functions
  • Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance
  • Ability to read and interpret standard accounting and financial reports
  • Ability to conduct research and analyze and interpret research findings
  • Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations
  • Ability to assign and direct the work activities of assigned personnel
  • Ability to understand complex program structure, strong analysis and problem solving skills
  • Ability to communicate effectively, both orally and in writing
Minimum Qualifications:
 
Graduation with a Bachelor’s degree from an accredited college or university plus one (1) year of leadership or supervisory experience in a field related to the job.

Experience may substitute for education up to four (4) years
Licenses and Certifications Required:
  None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.