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City of Austin - JOB DESCRIPTION

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Department Organizational Development & Training Manager
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 18311 Salary Grade: TG1
Approved: June 22, 2015 Last Revised: September 14, 2018

Purpose:
 

Under general direction, responsible for the design and deployment of departmental organizational development and training program strategies and initiatives that improve the overall effectiveness of its employees. The assignment of this classification is one per department.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Assesses organizational and leadership effectiveness and drives the development and adoption of a desirable future state through strategic systems, processes, tools, and plans. Designs, develops and implements employee development programs, including managing external vendor partners who assist in delivering learning experiences.
  2. Collaborates with leaders to determine training requirements and to identify appropriate solutions for performance gaps. 
  3. Researches emerging trends, new technologies, concepts, and techniques to enhance programs. Develops key metrics to measure effectiveness of initiatives and programs. 
  4. Develops and implements strategies for collecting information from employees and managers (surveys and audits) to identify potential development and training needs. Collects and analyzes data from surveys, historical learning data and other assessments to identify critical learning and organization development issues and root causes. 
  5. Prepares, presents, and monitors the budget, ensures operation within appropriated budget. 
  6. Manages contracts by determining compliance through performance negotiating, monitoring, and ensuring compliance of vendors.
 
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of organizational development and training processes.
• Knowledge of applicable Federal, State and Local laws.
• Knowledge of city practice, policy and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of group dynamics.
• Knowledge of program planning and administration.
• Knowledge of public administration, adult learning principles, and instructional systems design.
• Skill in leading change initiatives.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to establish and maintain good communication with other city employees and the public.
• Ability to work with frequent interruptions and changes in priorities.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Human Resources, Organizational Development, Business, Education or Adult Education, or in a field related to the job, plus four (4) years of organizational development and training experience, of which two (2) years are in a lead/supervisory capacity.
  • Master’s degree may substitute for two (2) years of the required experience.
 
Licenses and Certifications Required:
 

• None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.