City of Austin - JOB DESCRIPTION

Senior Division Manager, Airport Operations

Under limited direction, this position oversees, directs, and plans work activities of multiple operational functions. This position provides strategic planning, direction, and integration of assigned areas.

1. Directs, plans, and coordinates activities through subordinate managers in airfield, landside, terminal and emergency operations for the airport; and determines short- and long-range goals and objectives.
2. Directs the analysis of operations to develop plans for operational enhancements.
3. Coordinates the response to emergencies and implements emergency plans.
4. Implements programs and assists management with developing strategic initiatives to accomplish Airport goals.
5. Liaises with an array of city departments, consultants, contractors, business managers, and governmental agencies.
6. Participates in planning for increased aircraft and passenger volume and facility expansion.
7. Prioritizes and allocates resources to achieve strategies.
8. Coordinates with airline representatives and airport tenants on operational and safety matters.
9. Assists in preparing, justifying, and administering the operational division's budget; monitors budget performance against projected performance to ensure that budget objectives are met; and initiates or recommends corrective action on budget variances.
10. Makes recommendations associated with purchasing and expenditures for departmental programs.
11. Represents the department in boards and commissions.
12. Recommends additions and changes in ordinances, regulations, and policies governing the use of the Airport including the protection of public safety and operations of the Airport.
13. Ensures compliance with Federal, State, and Local regulations regarding airport operations.
14. Performs functional duties such as exhibiting exceptional customer service; establishing and maintaining working relationships; utilizing analytical and problem-solving techniques and skills; performing administrative tasks, such as analyzing and preparing reports and recommendations on complex operations problems; and communicating both verbally and in writing, researching data/information, etc.

Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of principles and practices of management necessary to plan, organize, implement, analyze, and evaluate the activities of an international airport.
• Knowledge of principles of personnel administration and management development including selection, training, and supervision of management staff.
• Knowledge of methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures.
• Knowledge of legislative processes of the County, State, and Federal governments.
• Knowledge of Federal, State, and Local laws, codes, and regulations, including those governing airport operations, air transportation, airport security and safety, and air carrier operations,
• including the Federal Aviation Administration and Transportation Security Administration.
• Knowledge of principles and practices of airport and land use planning, construction, and government planning in urban and metropolitan areas.
• Knowledge of procedures and processes of public sector budget preparation and maintenance.
• Knowledge of principles of airport operations commonly used at both air carrier and general aviation airports.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of City practices, policies, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• kill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in handling conflict and uncertain situations.
• Ability to analyze and resolve irregular events.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.
• Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.
• Ability to establish and maintain good working relationships with City employees and the public.

• Graduation with a Bachelor's degree from an accredited college or university in Aviation Management, Transportation, Business or Public Administration, Planning, or related field, plus six (6) years of experience in Airport Management at a commercial service airport involving airport operations, safety, and security, including two (2) years of experience in a leadership/supervisory capacity.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.