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City of Austin - JOB DESCRIPTION

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Airport Security Supervisor


FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 17442 Salary Grade: XQ5
Approved: August 31, 2015 Last Revised: June 07, 2019


Purpose:
 
Provide day-to-day supervision and direction to a shift of Airport Security Staff who are responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport, City of Austin employees by recognizing and responding to violations of local, state, and federal laws and ordinances.
 
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Coordinates and supervises Airport Security staff on assigned shift. 
  2. Supervises the issuance and maintenance of a variety of security access control measures in accordance with federal, state, and local laws and regulations and City of Austin Aviation Department policies and procedures.
  3. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives.
  4. Develops and enforces policies and procedures, emergency plans, SOPs, ASP, as well as programs to help maintain security awareness.  Advises airport management on needed actions and improvements to security.
  5. Coordinates daily security compliance activities to include access point alarm checks, proper display of airport identification media in the Security Identification Display Area (SIDA), random vehicle/ID checks in the secured areas and airport construction projects that impact airport security, troubleshooting of system failures, and initial and recurring Airport Security training. 
  6. Analyzes patterns of terrorism to determine necessary preventative measures.  Helps to determine the cause of security violations.  Monitors and inspects airport activities, inspects airport property and facilities and uses security tools, equipment and processes to identify potential threats.
  7. Performs procurement duties and responsibilities, i.e., solicit bids, obtain purchase order numbers, track equipment purchases, report to Aviation Finance division annual inventory of equipment, etc. Oversees the division purchasing supply inventories and budget.
  8. Maintains the security and confidentiality of sensitive security information.
  9. Provides customer service; investigates complaints or issues and provides recommendations for resolution.
  10. Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COA policies, procedures, and guidelines.
  11. Monitors airport tenants and their leased areas for possible violations or non-compliance with the Airport Rules and Regulations, the Airport Security Program (ASP), and other applicable regulations. Takes corrective action and/or issues notices of non-compliance as 
  12. appropriate.
  13. Responds to all airport security emergencies and implements the Airport Security Plan and/or Airport Emergency Plan as required. Makes immediate and vital decisions affecting the airport and air carriers during airport security emergencies.
  14. Documents and communicates security events through incident/information reports, daily logs, and monthly reports.
  15. Works with the Transportation Security Administration, federal state and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment.
  16. Develops, implements and oversees programs that promote a proactive approach to the continued secure operation of air carriers and commercial operators at Austin Bergstrom International Airport. These programs include Security Compliance & Enforcement Initiatives, recurring airport employee and tenant security training, tenant security programs, lost and found and vehicle registration programs,  investigations and audits,  criminal History Records Checks (CHRC) for badging, badging process, 
  17. Performs related duties and fulfills responsibilities as required.
 
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Supervisors are responsible for providing direction and the evaluation of staff and/or programs.
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
  • May perform the duties of the Airport Operations Coordinator when necessary.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of Federal, State and Local laws.
  • Knowledge of general airport operations.
  • Knowledge of city practice, policy and procedure.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of conflict resolution techniques.
  • Skill in using computers and related software.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to understand, speak, read and write English proficiently.
  • Ability to receive, process, maintain and protect the confidentiality of sensitive information.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to quickly recognize and analyze irregular events,
  • Ability to establish maintain effective communication and working relationships with city employees, airport employees, contractors, and the public.
  • Ability to exercise good judgment, professionalism and discretion when working with internal and external customers and visitors.
 
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience.
  • Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR
  • Directly related professional experience may be substituted for the education up to the maximum of four (4) years.
 
Licenses and Certifications Required:
 
  • Valid Texas Class C Driver’s License
  • Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport.
 

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.