Purpose: |
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Under general supervision, provide support to the payroll office in a variety of areas including, but not limited to, answering employee payroll-related questions, time and attendance, payroll deductions, tax withholding, direct deposit, record retention and employment verification. |
Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Performs front desk duties for the payroll office, including greet walk-in customers, answer phone calls, and distribute payroll mail and faxes.
- Enters employee information into the payroll system for withholding, payroll deductions, address changes and direct deposit.
- Maintains security and confidentiality by following internal control policies and procedures.
- Secures confidential information and maintains historical records and files.
- Serves as back-up to Payroll Specialists.
- Researches and analyzes information as requested or needed; responds to requests for information reprints.
- Writes and creates memos and reports as requested or needed.
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Responsibilities - Supervisor and/or Leadership Exercised: |
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Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of good customer relations practices.
- Knowledge of basic office and/or clerical procedures and equipment.
- Knowledge of business English and business correspondence sufficient to compose and prepare letters, reports, etc.
- Knowledge of data entry and retrieval methods
- Knowledge of data base procedures, capabilities and limitations.
- Skill in operating a computer and using standard business software.
- Skill in understanding and following verbal and written instructions.
- Ability to establish work priorities to ensure completion of job tasks within a specified time frame.
- Ability to establish and maintain good working relationships with other City employees and the public.
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Minimum Qualifications: |
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- Graduation from an accredited high school or equivalent plus two (2) years of related experience in payroll operations.
- Any combination of related experience and/or education may be substituted.
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Licenses and Certifications Required: |
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