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City of Austin - JOB DESCRIPTION

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Court Clerk Processor
FLSA: Standard/Non-Exempt EEO Category: (60) Admin/Supp
Class Code: 12170 Salary Grade: MD8
Approved: October 13, 2016 Last Revised: September 11, 2017

Purpose:
 

Under general supervision, provides notification to citizens that are not in compliance with court orders

 
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Locates and delivers processes to individuals with outstanding court fines, fees and costs  to the Municipal Court; makes contact with individuals and explains the steps necessary to resolve their court case  
  2. Distributes door hangers to defendants’ residence
  3. Locates accurate residential and /or employment addresses for individuals with outstanding warrants and/or commitments
  4. Initiates special projects to clear class “C” misdemeanor warrants and/or commitments
  5. Provides the Austin Police Department with warrant worksheets
  6. Performs administrative duties
  7. Conducts investigations
  8. Writes and submits reports
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • None
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of applicable processes, techniques, and methods.
  • Knowledge of Federal, State, Local laws, and ordinances governing court procedures, legal procedures, Class C misdemeanors.
  • Knowledge of city practice, policy, and procedures.
  • Skill in excellent oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in de-escalation techniques.
  • Skill in handling conflict and uncertain situations.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to work independently with little or no supervision.
  • Ability to work with sensitive information and maintain confidentiality.
  • Ability to understand and follow all legal, written, and oral instructions
  • Ability to establish and maintain effective communication and working relationships with city employees and the public.
Minimum Qualifications:
 
  • Graduation from an accredited high school or equivalent, plus six (6) years’ experience with Court processing services and two (2) years of Peace Officer experience on file with Texas Commission on Law Enforcement
Licenses and Certifications Required:
 
  • Valid Texas Class “C” Drivers’ License

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.