Purpose: |
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Under general direction of the Director, exercises independent judgment and is responsible for the general management, event/exhibitor operations, sales/marketing, IT services, Finance/Purchasing and Community Services of the City's public event and parking facilities. |
Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Manage of the day-to-day operations of the City's public event and parking facilities, including administrative and support functions.
- Support the Director in operational management of shared usage facilities.
- Assist the Director in development of department annual budget.
- Assist the Director in establishing and managing fees and revenues for facility usage, including rates to be paid for lease or rental of the facilities, concessions, parking, etc.
- Manage contractor and subcontractor workforce.
- Mentor and coach staff.
- Direct supervision of Convention Facility Managers.
- Disseminate information to, and encourage discussion to, foster understanding of the information.
- Evaluate performance, provide feedback and suggest improvement.
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Responsibilities - Supervisor and/or Leadership Exercised: |
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- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
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Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of convention and trade show industry and of facility management.
- Knowledge of practices and principals relative to leadership, management and supervision.
- Knowledge of scheduling techniques.
- Knowledge of modern budgeting and personnel management practices.
- Skill in strategic planning.
- Skill and proficiency in establishing and maintaining open and honest communication with City and department staff and employees.
- Skill in providing direction for employees to ensure efficient customer service.
- Skill in the application of supervisory and management practices.
- Skill in providing feedback to employees in a positive and constructive manner.
- Skill in training, mentoring and coaching staff.
- Skill in management of emergency-related incidents.
- Skill and proficiency in the basic use of personal computers and productivity applications such as word processing, database management, and presentation and spreadsheet software.
- Skill in operations forecasting and grand strategy design and implementation.
- Skill in projecting, long range goals for facility usage, revenues, and expense.
- Skill in establishing and maintaining effective working relationships with City officials, representatives of business and governments, City employees and the general public.
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Minimum Qualifications: |
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- Bachelor's degree in Business/ Administration Public Administration, or related field plus a minimum of nine (9) years experience in a managerial capacity in a convention center, public assembly/event facility or other related facility/industry.
- One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years.
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Licenses and Certifications Required: |
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