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City of Austin - JOB DESCRIPTION

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Administrator, Veteran Services


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 11045 Salary Grade: TH7
Approved: January 05, 2017 Last Revised: August 09, 2018


Purpose:
 

Under general direction, responsible for the oversight, administration, and coordination of activities related to Veterans Programs. Responsible for supporting City Management, departments and citywide veterans initiatives.  Responsible for educating stakeholders and overseeing compliance with local, state and federal legislation related to Veterans employment and employee services. 

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Partners with internal and external stakeholders in the development and administration of Veterans programs throughout the city
  2. Serves as in-house resource to departments, Council and staff on all issues related to Veterans affairs
  3. Acts as community liaison to city commissions
  4. Monitor city compliance with city, state and federal laws by conducting audits, on-site visits and surveys of all city departments
  5. Develop and implement education and training programs to make city staff aware of and sensitive to issues surrounding Veterans’ services
  6. Responsible for investigating citizen complaints
  7. Studies existing and new employment legislation and Federal, State and Local Legal Requirements, ensures adherence to requirements and advises management on needed actions.
  8. Prepares, receives or and reviews statistical and programmatic reports, monitors programs and interprets findings. Evaluates current programs, procedures and practices on an on-going basis.  Plans and develops policies, procedures and programs to enhance efficiency and effectiveness of operations and services.
  9. Prepares and presents public speaking forums to community groups. Provides information and referral to veterans and other City, County, State and Federal agencies.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • May provide leadership, work assignments, evaluation, training, and guidance to others
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of applicable processes, techniques, and methods
  • Knowledge of Federal, State, Local laws, and ordinances governing personnel and employment practices
  • Knowledge of supervisory and managerial techniques and principles
  • Skill in oral and written communication
  • Skill in handling multiple tasks and prioritizing
  • Skill in using computers and related software applications
  • Skill in data analysis and problem solving
  • Skill in planning and organizing
  • Ability to provide leadership and integrity within the Human Resources Department and throughout City departments
  • Ability to train others
  • Ability to establish and maintain good working relationships with other city employees and the public
  • Ability to work with frequent interruptions and changes in priorities
  • Ability to quickly recognize and analyze irregular events
  • Ability to participate in continuing education to stay current on technical and professional knowledge
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Human Resources, Business, or Public Administration, plus five (5) years of experience in Finance, Human Resources, Program Administration, Labor Relations, Veterans or Military Services or Public Administration, two (2) years of which were in a lead or supervisory capacity.
  • Experience may substitute for the education up to the maximum of four (4) years
Licenses and Certifications Required:
 
  • None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.