City of Austin - JOB DESCRIPTION

Division Manager, Police

Under general direction, manage and supervise the daily activities, operations, and personnel in support of major operational sections within the Austin Police Department.

1. Develops and implements short and long range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation.
2. Determines goals, objectives, and resource requirements for assigned operational sections.
3. Develops, manages, revises, and implements standard operating practice, policy, and procedure governing the sections and ensures policies are in compliance with all City practice, policy, and procedure.
4. Develops and maintains departmental quality assurance program to monitor and enhance customer service and employee retention.
5. Prepares, presents, and monitors budget, and ensures sections operate within their appropriated budgets.
6. Develops training and testing programs.
7. Establishes and maintains effective communication and working relationships with various Local, County, State, and Federal agencies.
8. Evaluates business and workforce needs to develop strategies and implements plans to meet departmental performance goals.
9. Consults with other City departments and shares information in order to foster cooperative and effective outcomes that benefit all parties.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of Federal, State, Local laws, codes and ordinances related to assignment.
• Knowledge of City practices, policies, and procedures.
• Knowledge of human resource and departmental processes and practices.
• Skill in handling conflict and uncertain situations.
• Skill in collecting, analyzing, and interpreting applicable data.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in planning and organizing.
• Ability to work with frequent interruptions/changes in priorities.
• Ability to quickly recognize and analyze irregular events.
• Ability to train others.
• Ability to establish and maintain effective communication and working relationships with City personnel and the public.

Graduation with a Bachelor’s degree from an accredited four-year college or university with major coursework in Criminal Justice, Business, Public Administration, or in a field related to the job, plus six (6) years of progressively responsible experience, including four (4) years of experience in a supervisory or managerial capacity.