Purpose: |
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Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR. |
Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
- Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
- Advises and influences management in making sound HR-related decisions.
- Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
- Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
- Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
- Provides training to managers and supervisors on HR topics and procedures.
- Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
- Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
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Responsibilities - Supervisor and/or Leadership Exercised: |
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May provide leadership, work assignments, evaluation, training, and guidance to others.
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Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
- Knowledge of City practices, policies, and procedures.
- Knowledge and practices of HR program administration and management.
- Knowledge of practices and methods of coaching and leading the work of others.
- Knowledge of principles and applications of critical thinking and analysis.
- Knowledge of customer service principles.
- Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
- Ability to handle hostility, conflict, and uncertain situations.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to develop and maintain knowledge in assigned specialized HR areas.
- Ability to establish and maintain good working relationships with other City employees and the public.
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Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
- One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.
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Licenses and Certifications Required: |
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None.
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