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City of Austin - JOB DESCRIPTION

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Parking Meter Technician Lead
FLSA: Standard/Non-Exempt EEO Category: (30) Technicians
Class Code: 10106 Salary Grade: XS5
Approved: Last Revised: April 03, 2019

Purpose:
 

Under the direction of the Supervisor, responsible for leading, coordinating, training, and monitoring the performance and completion of daily work assignments and crew activities on routine and complex job assignments. Performs skilled and complex tasks related to the installation, programming, maintenance, diagnostics, and repair of solar-powered, computer-based electronic multi-space and single-space meters.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Coordinates daily work assignments for crew activities. Provides training, monitoring, and feedback of completed work and resolves conflicts. Evaluates employee’s performance.
  2. Responds to calls and alarms regarding parking equipment breakdowns and malfunctions. Assists customers in performing transactions and understanding parking regulations. Identifies and responds to computer-generated 311 Customer Service Requests.
  3. Troubleshoots system malfunctions and failures and replaces defective components and wiring. Disassembles, cleans, calibrates, and reassembles electronic components, ensuring proper programming and maintaining wireless communications link. Aligns, adjusts, and calibrates equipment according to specifications. Inspects and tests equipment and systems using diagnostic and analytical tools.
  4. Maintains records of repairs, calibrations, and tests. Utilizes various software applications to repair, maintain, install, and remove permit signage.
  5. Conducts safety inspections and repairs damaged concrete and asphalt surfaces.
  6. Collects and logs revenue from parking meters and prepares for deposit. Secures and transports deposits of meter revenue and completes required paperwork. Maintains vehicles and equipment to ensure safe operation.
  7. Issues citations or provides other mobility related services as assigned.
  8. Services permit requests by posting and removing permit notices for special events and right of way notifications.
Responsibilities - Supervisor and/or Leadership Exercised:
 

Provides leadership, work assignments, evaluation, and guidance to others.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of applicable Federal, State, and Local codes and ordinances; Texas Manual of Uniform Traffic Control Devices (TMUTCD) provisions and codes; and applicable City policies and procedures related to safety and parking meter operations.
  • Knowledge of equipment installation and IP address programming, device software installation, and basic computer and internet networking principles.
  • Knowledge of cash handling procedures.
  • Knowledge of leadership techniques.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in oral and written communication.
  • Skill in the use of hand tools, measuring devices, multimeter, and other electronics testing equipment used to diagnose and prevent potential issues within electronic signal devices.
  • Skill in the use of informational databases to track items or monitor progress.
  • Ability to effectively explain policy to employees in a professional manner, resolve conflicts, and establish and maintain effective working relationships with City employees and the public.
  • Ability to install, splice, remove, and test wiring and electronic components.
  • Ability to provide guidance and training; and monitor, evaluate, and provide feedback regarding the work of others.
  • Ability to read and interpret engineering plans, blueprints, profiles, work orders, and schematics.
  • Ability to use cell phones, two-way radios, and other communications equipment.
Minimum Qualifications:
 
  • Graduation from an accredited high school or equivalent, plus five (5) years of experience in an electronics maintenance role.
  • Education may substitute for experience up to two (2) years.
Licenses and Certifications Required:
 

Valid Texas Driver License.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.