| Purpose: |
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Under general direction, this position is responsible for service coordination, including training, resources, and outreach related to community programs. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Leads initiatives related to community services and outreach.
- Serves as the primary liaison and advisor to City Council, City departments, school districts, residents, and other stakeholders.
- Works collaboratively with internal & external stakeholders to promote/improve services and to engage the community based on changing needs.
- Arranges for staff development and training opportunities related to the services.
- Assists in the development of short- and long-range plans.
- Assists in the formulation of City policies and operating procedures.
- Identifies, collects, and conducts research to complete data analysis; compiles data/information; writes/presents informational reports that summarize findings; and makes recommendations.
- Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources.
- Researches and identifies new/renewal grant opportunities and completes/submits grant applications.
- Reviews legislation, regulations, and policies to determine impact.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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May provide leadership, work assignments, evaluation, training, and guidance to others.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Local, State, and Federal resources and categorical programs.
- Knowledge of community resources available and how to use them effectively.
- Knowledge of research techniques.
- Knowledge of laws and regulations pertaining to grants and contracts administration.
- Knowledge of grants and contract administration and principals.
- Skill in determining needs and gathering, analyzing, and presenting data to provide accurate information for management use.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to work well with individuals from a variety of backgrounds and experience, including community leaders, residents, service providers, local officials, and elected representatives.
- Ability to train others.
- Ability to quickly recognize and analyze irregular events.
- Ability to establish and maintain effective communication and working relationships with City employees and the public.
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| Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Health/Human Services, Liberal Arts, or Social Work, plus two (2) years of experience in a field related to the job.
- Experience may substitute for education up to four (4) years.
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| Licenses and Certifications Required: |
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None.
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