City of Austin | Performance Measures

City of Austin

Performance Measures

Austin Aviation
Department Director: Ghizlane Badawi - Chief Executive Officer
Department Website: http://www.austintexas.gov/airport
Department Phone: 512-530-2242

Department Mission

Austin Aviation (AA) strives to be the airport of choice for Central Texas by continually working to ensure passenger safety and a convenient, friendly travel experience. Austin Aviation aims to connect our community to the world with an Austin-style experience through operational excellence and community value.

Department Goals

Be an environmental steward in Austin and the aviation industry.
Build and maintain airport infrastructure to meet passenger demand.
Ensure economic sustainability of the airport.
Connect our Central Texas community to the world.
Enhance the AUS passenger experience.
Operate reliable and efficient airport infrastructure.
Enhance the AUS employee experience.

Key Performance Indicators

  1. AUS Passenger Satisfaction
  2. Number of AUS Non-Stop Destinations
  3. Revenue per Enplaned Passenger (dollars)