City of Austin | Performance Measures

City of Austin

Performance Measures

Aviation
Department Director: Jacqueline Yaft - Chief Executive Officer
Department Website: http://www.austintexas.gov/airport
Department Phone: 512-530-2242

Department Mission

To provide safe journeys to the world, economic opportunity to our community, and be the employer of choice.

Department Goals

Be an environmental steward in Austin and the aviation industry.
Build and maintain airport infrastructure to meet passenger demand.
Ensure economic sustainability of the airport.
Connect our Central Texas community to the world.
Enhance the AUS passenger experience.
Operate reliable and efficient airport infrastructure.
Enhance the AUS employee experience.

Key Performance Indicators

  1. Average Time to Procure Professional Services Agreements Needed to Implement the ABIA Master Plan
  2. Number of ABIA Non-Stop Destinations
  3. Percent of Passengers Satisfied with Airport Services
  4. Preventative Maintenance Costs Compared to Total Maintenance Costs
  5. Revenue per Enplaned Passenger (dollars)
  6. Successful Passing of Annual Inspection Conducted by FAA (Federal Aviation Administration)
  7. Terminal Waste Diversion Rate (percent)