City of Austin | Performance Measures

City of Austin

Performance Measures

Aviation
Department Director: Jacqueline Yaft - Chief Executive Officer
Department Website: http://www.austintexas.gov/airport
Department Phone: 512-530-2242

Department Mission

The Austin-Bergstrom International Airport (AUS) strives to be the airport of choice for Central Texas by continually working to ensure passenger safety and a convenient, friendly travel experience. The Aviation Department aims to connect our community to the world with an Austin-style experience through operational excellence and community value.

Department Goals

Be an environmental steward in Austin and the aviation industry.
Build and maintain airport infrastructure to meet passenger demand.
Ensure economic sustainability of the airport.
Connect our Central Texas community to the world.
Enhance the AUS passenger experience.
Operate reliable and efficient airport infrastructure.
Enhance the AUS employee experience.

Key Performance Indicators

  1. AUS Passenger Satisfaction
  2. AUS Waste Diversion Rate
  3. Average Time to Procure Professional Services Agreements Needed to Implement the ABIA Master Plan
  4. Number of AUS Non-Stop Destinations
  5. Preventative Maintenance Costs Compared to Total Maintenance Costs
  6. Revenue per Enplaned Passenger (dollars)
  7. Successful Passing of Annual Inspection Conducted by FAA (Federal Aviation Administration)